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News

08/05/2008 - It's victory for Win with new contracts

Win, a provider of interactive mobile services, has announced that it has signed contracts with Allianz Insurance and Yell Group and extended an existing contract with Magticom and AOL. Its subsidiary, Pocket Group, has entered into agreements with Orange UK and Singapore-based telco Singtel. MORE >>

02/05/2008 - KCom lifted by takeover talk

Hull City Council's sale last year of its 30.5% stake in Kingston Communications at 68p per share to institutional investors still looks a shrewd move.

MORE >>

29/04/2008 - The World's Information Services Industry Connect in Las Vegas

This year's highly rated event for the directory assistance industry is coming to Las Vegas. The magnificent Wynn Hotel & Casino resort plays host to this years conference and awards on the 13th and 14th of October. The two day conference, organised by the Pierz Group, will be followed by the exclusive black tie gala dinner and awards ceremony. MORE >>

25/04/2008 - VoltDelta & Dial Directions to Enhance Directory Assistance with Voice-Activated Driving Directions

Callers Now Can Speak a Starting Location and Receive SMS with Turn-by-Turn Directions to Any Directory Assistance Listing

MORE >>

25/10/2007 - International Directory Assistance Award Winners

The 2007 International Directory Assistance Conference and Awards took place on the 11th of October at the 5* Princesa Sofia hotel Barcelona. The highly successful event, sponsored by Market Location, included a two day conference featuring speakers and delegates from around the globe. The winners of this year's awards are all leaders in their particular market or field. MORE >>

02/08/2007 - Apptera Serves Relevant Ads for eBay Auction Calls

Palo Alto, CA – AlwaysOn Summit -- August 1, 2007 – Apptera announced today that its MobileAd Technology is the ad serving technology behind UnWired Nation’s Voice Publishing Platform that also powers eBay Phone Alerts. MORE >>

30/04/2007 - Italian-Spanish Consortium Gets Control of Telecom Italia

Spain's phone giant Telefonica and a group of Italian financial heavyweights Saturday bought 100% of Telecom Italia's largest shareholder, ending a long battle over control of Italy's main telecommunications operator in a EUR4.1 billion deal. MORE >>

25/04/2007 - PhoneSpots Launches Mobile 'Ad Exchange,' Announces AT&T Deal

Directory assistance vendor PocketThis has rebranded as PhoneSpots and relaunched a new mobile ad "exchange." The company has been around since 1999 and pioneered the "send to mobile" feature now in widespread use on local search sites. PocketThis originally offered enhanced results (additional content and links) from directory assistance queries when users opted to receive them as text messages. Its relationships were primarily in Europe. MORE >>

25/04/2007 - INFOTE of Greece to implement new directory publishing platform

DPS, the directory publishing platform offered by Volt Delta International, has been chosen by INFOTE of Greece to replace its current publishing platform. INFOTE is Greece's largest provider of yellow pages; Volt Delta International is a subsidiary of the US based Volt Information Sciences. MORE >>

25/04/2007 - Paisley Group Confirms LSSi Listings Most Accurate in Industry – for Fifth Year in a Row

For the fifth year in a row The Paisley Group, the telephony industry’s leading measurer of directory assistance accuracy, has determined that LSSi’s United States database of telephone listings is the most accurate in the industry. MORE >>

25/04/2007 - Yell shares plunge as US phone book earnings drop

Yell, owner of Yellow Pages, shocked investors yesterday by warning that growth in its core US classified directories business had faltered due to intense competition. MORE >>

26/03/2007 - Telecom sells Yellow Pages for $2.24b

Telecom has sold its Yellow Pages directories business to Hong Kong-based private equity fund CCMP Capital Asia and Canada's Teachers' Private Capital for $2.24 billion. MORE >>

21/03/2007 - KPN In Talks To Enter Spanish Mobile Telephony Market

Dutch telecommunications operator Royal KPN, Tuesday said it is in talks to launch services as a mobile virtual network operator, or MVNO, in Spain, which would entail leasing capacity from local network operators to offer an own-brand service. MORE >>

09/03/2007 - Australian Consumer body slams proposed directory assistance changes

The Consumers' Telecommunications Network (CTN) has come out strongly against a decision by the Australian Communications and Media Authority (ACMA) to allow extra, charged, services to be provided on the directory assistance number 1223. MORE >>

07/03/2007 - CVC emerges as frontrunner for New Zealand Yellow Pages

Private equity fund CVC Asia Pacific is emerging as the frontrunner to buy Telecom's Yellow Pages directories business, which looks set to fetch a sum at the top end of analysts' expectations. MORE >>

02/03/2007 - Seven Network in line to win $2bn Telecom New Zealand deal

THE Seven Network and its new private equity partner Kohlberg Kravis Roberts have made a shortlist to buy Telecom New Zealand's directories business in a deal worth as much as $2 billion. MORE >>

21/02/2007 - MojoPages.com Launches in Local Search Space

Internet Startup Revolutionizes Local Search: Imagine YellowPages, MySpace and YouTube, All Rolled Into One MORE >>

21/02/2007 - Yellow Pages Group to pay $330M for Aliant Directory Services

Yellow Pages Group said on Monday that it will pay $330 million to acquire full ownership of Aliant Directory Services, an Atlantic Canadian telephone pages directory company partly owned by Montreal-based Yellow Pages. MORE >>

14/02/2007 - State Commission accepts $2M Verizon phone directory settlement

Verizon Communications Inc. will pay $2 million to Virginia customers affected by mistakes in phone directories under a settlement approved by the State Corporation Commission on Tuesday. MORE >>

14/02/2007 - Acquisitions underpin profit surge at Canadian Yellow Pages

Yellow Pages Income Trust, Canada's biggest directory publisher with a 90 per cent market share, Tuesday reported a 174 per cent surge in fourth-quarter profit to $113 million after digesting several big acquisitions. MORE >>

14/02/2007 - INFONXX and VoiceSignal Collaborate to Develop Ad-Supported Voice-Enabled Mobile Search and Directory Enquiry Technology

Mobile Voice Search Product to Ship Embedded in Phones from Top Tier OEMs Worldwide. MORE >>

13/02/2007 - Nuance Paves Way for Mobile Search, Drives New Opportunities for Ad Revenue

Nuance Communications, Inc., a leading supplier of speech and imaging solutions, today announced that it is working with organizations such as Gannett Co. Inc. to tap into the growing market for mobile advertising revenue. MORE >>

13/02/2007 - m-spatial Launches 'Converged Local Search'

m-spatial, the market leader in mobile local search, today announces the launch of its solution for Converged Local Search- a major new initiative designed to stimulate mass market consumer adoption of local search on mobile devices. MORE >>

12/02/2007 - Telstra exits scramble for Yellow Pages New Zealand

Telstra is out of the running to buy Telecom's Yellow Pages Group, leaving the way clear for private equity to take over the directories business. MORE >>

12/02/2007 - USA Dex sets record in Yellow Pages ad sales

Competition from online directories hasn’t stopped Colorado Springs consumers from using a relic of the pre-Internet age — the Yellow Pages. MORE >>

09/02/2007 - Yellow Book USA buys Paradise Yellow Pages

The USA's oldest and largest independent yellow pages publisher has acquired a Hawaii-based telephone directory publisher. MORE >>

09/02/2007 - RR Donnelley considers 35 redundancies at its UK print site

RR Donnelley is looking to make 35 redundancies at its UK print site, in Yorkshire, after one of its presses was devastated by fire last November. MORE >>

09/02/2007 - Idearc revenues, net income down in 4Q, all of 2006

Idearc Inc., which was spun off from Verizon in November, said Thursday its revenues and net income declined in the fourth quarter and all of 2006, as growth in Internet business failed to offset declines in the company’s printed Yellow Pages books. MORE >>

09/02/2007 - Yell 9-month revenue tops forecasts

Directories publisher Yell said on Thursday its nine-month revenue and underlying profit rose more than forecast and that it was on track to meet year-end expectations. MORE >>

09/02/2007 - Israel - New 1344 service provides all phone numbers: fixed and cellular

The new 1344 phone number information service began operations yesterday. The new directory assistance center will provide the caller with all the phone numbers for anyone from all of Israel's communications companies - cellular and landline. MORE >>

06/02/2007 - Australia - Google and News map out deal

INTERNET powerhouse Google will today launch its long-awaited push into Australia's booming local online search market via a partnership with Rupert Murdoch's News Corporation. MORE >>

06/02/2007 - Carlyle and KKR among 9 bidding for New Zealand Yellow Pages

Carlyle Group, Telstra and Kohlberg Kravis Roberts are among at least nine companies bidding up to 2.2 billion New Zealand dollars, or $1.5 billion, for the Yellow Pages directories unit of New Zealand's Telecom, three people with knowledge of the sale said. MORE >>

05/02/2007 - New Zealand Yellow Pages draws 'incredible' interest

Carlyle Group, Telstra and Kohlberg Kravis Roberts & Co are among at least nine companies bidding up to $2.2 billion for Telecom's Yellow Pages directories unit. MORE >>

05/02/2007 - Mobile firms warned against battling Google over search

Analysts tell telecoms firms to be cautious of setting up own phone-based search engine. MORE >>

02/02/2007 - Yellow Pages New Zealand expects 10 bids

As many as 10 parties are expected to lodge indicative bids for Telecom's Yellow Pages directories business in time for today's deadline. MORE >>

30/01/2007 - Telstra still in race for NZ Yellow Pages

TELSTRA is expected to battle private equity firms for Telecom New Zealand's directories business, with indicative bids due this week. MORE >>

28/01/2007 - Irish Directory Enquiries company aims for 10% market share

Directory enquiries company Call 11890 has launched an ambitious drive to achieve 10% of the lucrative directory enquires market, estimated to be worth €70m, by 2008. MORE >>

25/01/2007 - Yell.com unveils new services as it expands in the mobile arena

Yell.com today announced the launch of two new mobile services, application-based and browser-based, offering the growing number of UK mobile internet users the most advanced and feature-rich mobile services of their kind. MORE >>

24/01/2007 - USA - WhitePages.com Launches New People Search Application

Comprehensive Search Results Now Include Email, Web Results, Public Records and Professional Profiles. MORE >>

22/01/2007 - International Directory Assistance Conference & Awards 2007 Launched

The launch of the International Directory Assistance Conference & Awards 2007 has been announced today by 118Tracker.com and their media partner DA Insider. The prestigious event, to be held in Barcelona, Spain in September 2007 is the highlight of the directory assistance calendar. MORE >>

17/01/2007 - Canadian Yellow Pages Groups Calls for Entries to its Second Annual Make It Real Program

Initiative Recognizes and Rewards Community-focused Small Businesses in 10 Canadian Cities. MORE >>

16/01/2007 - New Zealand Yellow Pages bidding war may top $2b

Strong interest in Telecom's Yellow Pages from media companies and private equity firms appears to given the asking price for the directory business a sharp boost. MORE >>

16/01/2007 - Canadian White Pages cuts distribution as people opt to click, not flip

The march of technology has claimed another victim. Starting now, the residential phone directory will be distributed only once every two years in Ottawa and three other major markets across the country. MORE >>

16/01/2007 - Telecom New Zealand axes 230 in restructure

Telecom has almost completed a top-down restructuring, causing 230 redundancies so far. MORE >>

16/01/2007 - Boston Consumers Say Location and Size Matter

Based on consumer market research and Bostonian shopping patterns, Idearc Media Corp., the official publisher of Verizon print directories, is introducing three newly designed Verizon Yellow Pages. The three localized editions take the place of the former single Boston Verizon Yellow Pages directory, representing one of the most significant enhancements introduced since the launch of the predecessor Yellow Pages 100 years ago. MORE >>

15/01/2007 - Seven to bid for NZ's Yellow Pages

Seven Network is preparing a bid for the upcoming auction of Telecom Corp of New Zealand's Yellow Pages business, The Australian newspaper said. MORE >>

13/01/2007 - USA - Owner sells Spanish Yellow Pages

Sri Naidu, who started the area's only Spanish language yellow page directories in 2003, has sold the venture to Hispanic Yellow Pages of America, a Chicago-based company the publishes Spanish directories in Illinois, Colorado, Arizona and Nevada. MORE >>

13/01/2007 - Canada - Aliant Directory Services Selects DMTI Spatial to Improve Its Mapping for the Yellow Pages Directories

DMTI Spatial, Canada's Leader in location based solutions announces today that Aliant Directory Services, a trusted source of business, and consumer information and a proven advertising medium for growing local businesses, has chosen DMTI Spatial to improve the quality of the maps in their Yellow PagesTM directories. MORE >>

13/01/2007 - Egypt Yellow Pages now available on millions of Nokia phones

Egypt Yellow Pages Ltd., the official publisher of Yellow Pages branded products in Egypt, today announced the global release of the Egypt Yellow Pages search plugin for Nokia Mobile Search. MORE >>

12/01/2007 - The Bigger Picture develops first search related DA mobile content portals for privately held 118 DA companies and Mobile Operators

The Bigger Picture, working with July Systems, as it’s technical partner, has developed the first search related mobile content portals for privately held 118 Directory Assistance companies and Mobile Operators worldwide. MORE >>

12/01/2007 - South Africa: 'Oops! We've wiped out your number'

Telkom Directory Services (TDS), a subsidiary of Telkom, has admitted that it has accidentally erased some telephone numbers from its latest telephone directory. MORE >>

11/01/2007 - Metro One Renews Agreement with Cablevision

Metro One Telecommunications, Inc., a developer and provider of Enhanced Directory Assistance ® (“EDA”) and other telecom information services, today announced that it has renewed an agreement for enhanced telecom information services with Cablevision Systems Corp., one of the USA’s leading entertainment, media and telecommunications companies. MORE >>

11/01/2007 - 8x8, Inc. Signs Agreement With LSSi Corp. to Offer Free Directory Listing Service to Packet8 Business VoIP Subscribers

8x8, Inc., provider of Packet8 broadband Voice over Internet Protocol (VoIP) and videophone communication services, today announced it has signed an agreement with LSSi Corp., the world's leading provider of telephony-sourced databases of telephone listings, to offer nationwide directory listing service to Packet8 business VoIP phone service subscribers. MORE >>

11/01/2007 - RIM and Yahoo! Bring Yahoo! Go for Mobile 2.0

Research In Motion (RIM) and Yahoo! Inc. have expanded their strategic global alliance to bring Yahoo! Go for Mobile 2.0 to millions of BlackBerry users around the world. MORE >>

10/01/2007 - Will the white pages wither in a wireless world?

More than half of Albuquerque 's phone numbers will likely be missing from the new 2007 Dex white pages as they appear on doorsteps across the city this month. MORE >>

10/01/2007 - New Zealand - Gold from Yellow Pages

Telecom has told potential buyers of its Yellow Pages unit that the directories business will post 13 per cent revenue growth this year. It has asked for initial bids by early February. MORE >>

09/01/2007 - Arte De America Hispana Deadline February 16th, 2007

HYP Network, the leading independent publisher of Spanish language yellow page directories in the United States makes the call to all artists in the Chicago area to submit a piece of art and compete for a top prize of 3,000 dollars in its Arte de America Hispana contest. MORE >>

09/01/2007 - go2 Delivers More Than One Billion Mobile Page Views

Leading Local Search and Content Network Crosses New Mobile, Local Content Milestone. MORE >>

09/01/2007 - Motorola To Use Yahoo's New Mobile Software

Motorola will use Yahoo's new mobile software in its phones.
MORE >>

03/01/2007 - Atlanta Based Peopleintheknow.com Launches A Business Directory

Atlanta Based Peopleintheknow.com launches a business directory that will allow business owners and freelancers to advertise to over 100,000 other business owners and affluent consumers free of charge. MORE >>

03/01/2007 - USA - Nuance Adds Speech Automation to 1-800-YellowPages

AT&T's 1-800-YellowPages Directory Assistance Service has dipped into the benefits of speech technology by integrating solutions from Nuance Communications into their service. MORE >>

21/12/2006 - Belgium: 12-12 and 13-13 text your result per SMS… even if you are calling from a fixed line

European Directory Assistance (EDA), the operator of Belgium’s first alternative directory assistance service through the shortcodes 12-12 (Flemish) and 13-13 (French), adds a new and unique feature: from 15th December callers using their fixed line will also be able to receive the found result per SMS on their mobile phone.
MORE >>

20/12/2006 - Emergence of New Mediums and Business Models Threatens the Market for Conventional Phone-Based Directory Assistance Services in North America

The North American directory assistance (DA) and operator services (OS) market, which has traditionally been a cash cow for carriers, is undergoing changes with the growing popularity of alternative mediums such as online/Internet DA, SMS-based DA and toll-free DA. MORE >>

20/12/2006 - Verizon LiveSource Awarded by Frost & Sullivan for Innovation and Commitment to Fulfilling the Needs of its Directory Assistance Customers

Frost & Sullivan selected Verizon LiveSource as the recipient of the 2006 Frost & Sullivan Award for Market Leadership in the North American directory assistance (DA) market. MORE >>

20/12/2006 - Telekomunikacja Polska now offering information on telephone numbers in German and Russian

Telekomunikacja Polska has introduced new information services for foreigners. MORE >>

20/12/2006 - Yellow Book Acquires Three Directories in Central California

Yellow Book USA, the USA’s #1 independent publisher of yellow pages, announced today the acquisition of three directories serving central California from Star S Publishing. MORE >>

19/12/2006 - Local Search Comes of Age

ShopLocal, a multi-channel shopping resource, recently reported an 84-percent increase over the previous year in consumer use of the Internet for local shopping for the three-day period ending the day after Thanksgiving. MORE >>

17/12/2006 - Windstream plans $525 mln directories split-off

Windstream Corporation said on Wednesday it would split off its telephone number directory publishing business to affiliates of private equity firm Welsh, Carson, Anderson & Stowe in a $525 million transaction. MORE >>

15/12/2006 - USA - Settlement Reached In Online Ad Scheme

Small businesses in Connecticut who were allegedly deceived into buying advertising in an online yellow page directory will share in a $2 million, 34-state settlement announced Thursday by Connecticut's attorney general and the state's Department Of Consumer Protection.
MORE >>

14/12/2006 - VoltDelta Supplies Integrated Advertising Platform for AT&T 1-800-YellowPages Service

Volt Delta Resources announced today that AT&T has selected VoltDelta to supply the integrated platform for a new advertiser supported US nationwide Directory Assistance (DA) offering. AT&T began a controlled trial of this new DA service yesterday. MORE >>

13/12/2006 - EU takes France, Poland to court over telecoms; begins 2 new cases vs Poland

The European Commission said it has referred France and Poland to the European Court of Justice (ECJ) over their failure to comply with the EU regulatory framework for electronic communications, and is opening two new, additional infringement cases against Poland.
MORE >>

13/12/2006 - AT&T Begins Controlled Trial of Free Directory Assistance Service

1-800-YellowPages Service Gives Consumers Free Access to Local Business Contact Information, Provides Advertisers Opportunities. MORE >>

12/12/2006 - Ingenio Grows Mobile Pay-per-Call Network

Ingenio has added to its pay-per-call distribution network through a deal with mobile search provider JumpTap, the white-label solution for 88 million subscribers on Alltel and other carriers.
MORE >>

12/12/2006 - LiveDeal.com Adds Yellow Pages to its Online Local Marketplace

Integrates Classifieds and Yellow Pages Into a Single Solution; Becomes One-Stop Resource for Finding and Advertising Goods and Services Locally. MORE >>

07/12/2006 - Nuance To Buy Provider Of Speech-Enabled Mobile Services

Nuance Communications plans to buy MobileVoiceControl, a provider of speech-enabled mobile search and messaging services, for an undisclosed sum.
MORE >>

04/12/2006 - Fonecta enables free phone services

Fonecta has added a new function to its web services enabling users to call businesses free of charge. The Click-to-Call function has already been launched in Fonecta Finder and Inoa.fi services.
MORE >>

02/12/2006 - Yootsa.com, The Meta Search Engine, Launches its UK Edition Yootsa.co.uk

The UK search engine will provide local UK results in both search and from selected partners providing offers specific to United Kingdom visitors. MORE >>

01/12/2006 - Management Shuffle At Scientigo: New CEO Takes Over; Two Other Execs Leave

Scientigo, a company focused on local and mobile search technology as well as enhanced directory assistance services, has a new chief executive officer. MORE >>

30/11/2006 - Survey Finds Internet Yellow Pages Users Opt for Click to Call Enabled Businesses

80 Percent of Click to Call Users Say Click to Call Enhanced Yellow Pages Website Experience. MORE >>

30/11/2006 - Hispanic Yellow Pages of America, Inc. Launches Tus Amarillas Spanish-language Directory in Chicago

Hispanic Yellow Pages of America, a portfolio company of Hispania Capital Partners, is unveiling its Tus Amarillas Spanish-Language directory December 2006. MORE >>

30/11/2006 - Free 411 passes 100m uses

MORE >>

29/11/2006 - Qwest Wireless Offers More of the 411

Qwest Wireless is hoping its customers will use its directory assistance service for more than just phone number lookups. The communications service provider is adding several new services to the offering, including driving directions and movie listings. MORE >>

29/11/2006 - Yellow Book USA Acquires Coastal Telephone Directory

Yellow Book, the USA’s oldest and largest independent yellow pages directory, announced today that it has acquired the Coastal Telephone Directory, which serves communities along the Washington and Oregon coast, from Impact Directories.
MORE >>

29/11/2006 - InfoSpace Announces Free Trial of InfoSpace Find It!

Enhanced GPS-Enabled Local Search Service Now in 60-Day Free Trial for Select Mobile Consumers. MORE >>

28/11/2006 - Australia - Privacy concerns over phones

PROPOSED federal legislation to protect information stored in a massive public phone number database is fundamentally flawed, according to the Australian Privacy Foundation. MORE >>

28/11/2006 - 118 918 - the directory enquiries service that supports Oxfam

Spiritel plc (AIM: STP), the telecommunications company, is pleased to announce that in partnership with the charity Oxfam it has today launched a unique directory enquiries service from which 9p from every call will be given to Oxfam. The enquiries service is priced at the same level as the UK's major directory services and uses the number 118 918, with the 9 signifying the 9p per call charitable contribution to Oxfam. MORE >>

24/11/2006 - Free Services to Inspire Your Cellphone

Thanksgiving, is it? Well, despite occasional headaches, technology has also brought us plenty to be thankful for: safety, convenience and entertainment on the go. Next time you’re running late, lost or lonely, ask yourself: aren’t you grateful for your cellphone? MORE >>

23/11/2006 - Profits at 118 118 plummet

The directory services business 118 118, which recently scrapped plans for a $1.1 billion (£580 million) flotation, has suffered a near 100 per cent fall in profits. MORE >>

22/11/2006 - DA Insider: launch eagerly anticipated by Directory Assistance sector

Publication aims to provide the voice of the Directory Assistance and Information Services sector.

DA Insider, a global B2B publication addressing the needs of the Directory Assistance and Information Services sector, has launched, with the first issue due out in late November.
MORE >>

22/11/2006 - Telstra eyes NZ yellow pages

Australian rival Telstra is understood to be bidding for Telecom's Yellow Pages unit through US investment bank Bear Stearns, according to a report in today's Australian newspaper.
MORE >>

21/11/2006 - Dogpile® Outperforms Other Search Engines in Customer Satisfaction

Dogpile.com, the search engine that combines the top results from all the leading search engines, ranked highest in overall customer satisfaction among Internet users, according to the J.D. Power and Associates 2006 Residential Online Service Customer Satisfaction Study. The study was based on responses from 10,787 residential customers of Internet service providers nationwide. MORE >>

17/11/2006 - Innovative, convenient wireless service now available in Atlantic Canada.......

Aliant launches TAXI MORE >>

17/11/2006 - Verizon's Wholesale 411 Service Get New Tools

Wireless Customers Served by Verizon's Wholesale 411 Service Get New Tools for Language. MORE >>

16/11/2006 - LogicTree’s Masoud Loghmani Named Finalist

LogicTree’s Masoud Loghmani Named Finalist for the Tech Council of Maryland’s CIO & CTO Live ! Awards MORE >>

16/11/2006 - FAST Search Powers Local Search Engine....

Fast Search and Transfer, developer of search technologies, has entered into an agreement with directory services provider, Fonecta. Fonecta's search engine, www.fi, is powered by the FAST Enterprise Search Platform. MORE >>

16/11/2006 - Mobile Search Market Shows Growth

Digital Mobile: Search still on hold MORE >>

14/11/2006 - 118 118 moves to Sky

118 118 moves...... MORE >>

14/11/2006 - Verizon spins off directory business...

Verizon
MORE >>

10/11/2006 - Ode To The Days Of Ma Bell

1800FREE411....... MORE >>

10/11/2006 - Wrong information ?

Woman gets bill.... MORE >>

09/11/2006 - Ask.com, Human Powered Search Engines,

Human Powered Search Engines, Show Key Trends....... MORE >>

09/11/2006 - World Directories Group Partners with FAST

FAST Enterprise Search Platform Increases Relevancy and Speed of
Online Search
MORE >>

09/11/2006 - Sprint VOIP deal

Suddenlink Reaches Sprint VoIP Deal.... MORE >>

07/11/2006 - New Directory Assistance Services Have Users Calling The Telemarketers

Here's A Switch: New Directory Assistance Services 411FREE.... MORE >>

06/11/2006 - Need The 411? Then Say Hello To Advertising

Verizon, the dominant local phone company in the Tampa Bay area, launched a pilot project Wednesday that inserts recorded commercials into the 411 calls made by its traditional land-line phone customers. MORE >>

06/11/2006 - Yellow Pages New Zealand sure to lure big players

Investment bankers, eyeing millions of dollars in fees, will be queuing up to advise Telecom on the sale of its Yellow Pages business. MORE >>

03/11/2006 - Telecom to sell Yellow pages directory

Telecom Corp today reported when delivering its first quarter result that would sell its Yellow pages directory group.
MORE >>

02/11/2006 - Singapore - Yellow Pages acquires search engine to boost online business

Yellow Pages is investing more than S$1 million to enhance the technology and capability of its Internet Yellow Pages. MORE >>

02/11/2006 - Scientigo Announces Leadership Change

Scientigo, a technological innovator in local/mobile search, enhanced directory assistance solutions and a wide array of location based services, today announced that Cynthia White, President and Chief Operating Officer, has assumed leadership responsibilities. MORE >>

01/11/2006 - Jem Telecom and AskMeNow Align to Provide Intelligent Mobile Answers for BlackBerry Customers in the United Kingdom

AskMeNow and Jem Telecom sign an agreement to distribute, support and bill for the AskMeNow service on BlackBerrys sold through Orange, O2, T-Mobile and Vodafone in the United Kingdom. MORE >>

01/11/2006 - JumpTap Partners with Autodesk, SuperPages.com, and WhitePages.com to Offer Location-Based Mobile Search

Through these partnerships, JumpTap is expanding its current mobile search and advertising offerings by providing mobile operators with enhanced, local search capabilities for their subscribers. MORE >>

31/10/2006 - France - Free 118 Service closed down

Since Friday 27th October, the Free 118.818 service has been out of operation. MORE >>

30/10/2006 - Yellow Pages New Zealand looks up Yahoo

Telecom is leaning towards Yahoo as its online partner in a deal that would pave the way for the sale of its Yellow Pages directories business, after attempts to establish a far- reaching partnership with Google stalled, sources say.
MORE >>

30/10/2006 - Seat Pagine Gialle launches PagineGialle NAV

Seat Pagine Gialle has launched PagineGialle NAV, a state-of-the-art satellite navigation system for the Italian market, which includes the databases of the PagineBianche and PagineGialle directories with 20 million people and over 3 million businesses. MORE >>

26/10/2006 - Yell.com and Thomasglobal.com Collaborate to Offer Global Business-To-Business Search Results in the UK

For the first time, Yell.com can now offer business-to-business search results from outside the UK. The agreement with New York-based Thomasglobal.com significantly expands Yell.com's business-to-business search facility and reach, particularly for industrial classifications. It now extends to Europe, North and South America and Asia.
MORE >>

25/10/2006 - Directory Assistance Executives from Around the Globe to Convene in Oakland County, Michigan to Get the 411 on 411

The Pierz Group's 2006 DA/DQ event will focus on new technologies and consumer privacy for directory assistance services. MORE >>

25/10/2006 - Mexico's Telmex to buy U.S. phone directories firm

Giant Mexican telecommunications company Telmex said on Tuesday it bought an 80 percent stake in a company that publishes Spanish-language phone directories in the United States for an undisclosed amount.
MORE >>

24/10/2006 - PagesJaunes Groupe

Revenue growth of 6.1% in the first nine months and forecast of revenue growth in excess of 6% in full-year 2006.
MORE >>

22/10/2006 - Goldman, Hearst Lead Jingle Investors

Jingle Networks, a provider of free directory assistance supported by ads, has raised $30 million in new funding from a group of investors led by Goldman Sachs & Co. and Hearst Corp., the company planned to announced Monday.
MORE >>

20/10/2006 - Canada - Quebecor World, Yellow Pages in C$1 bln deal

Quebecor World said on Thursday it had signed a C$1 billion (US$885 million) deal with Yellow Pages Group to extend printing contracts for Yellow Pages directories. MORE >>

20/10/2006 - Largest Canadian independent telephone directory firm launches into Toronto market

Canadian Phone Directories Inc. (Canpages), a British Columbia-based company with more than 70 independent telephone books
across Canada, is launching into the Toronto marketplace this month.
MORE >>

19/10/2006 - Metro One Renews Multi-year Contract With Integra Telecom To Provide EDA, Other Services

Metro One Telecommunications on Wednesday announced that it has renewed a multi-year contract to provide Enhanced Directory Assistance MORE >>

19/10/2006 - Verizon Spins Off Directory Services Business

Verizon Communications Inc. is spinning off its directories company in a deal that promises to help it get rid of approximately $7 billion in debt. MORE >>

17/10/2006 - Verizon Communications

Verizon Communications is close to deciding to spin off....... MORE >>

17/10/2006 - Nokia

Nokia Mobile search....... MORE >>

17/10/2006 - Yellow Pages New Zealand launches 018 TXT

Yellow Pages Group, operator of the national 018 directory assistance service, today officially launched its new ‘018 TXT’ service for Telecom mobile phone customers. MORE >>

13/10/2006 - Independent Yellow Pages Publishers

Publishers Move Closer to Customers with Innovectra’s Complete Online Media Integration Services........ MORE >>

12/10/2006 - Portals Encroach On 411

Google, Yahoo & MSN........ MORE >>

12/10/2006 - Yellow Pages

Yellow Pages Group Ranks Among Canada's Top 100 Employers....... MORE >>

11/10/2006 - Tellme Networks and Cingular Wireless

Tellme and Cingular plan broader service....... MORE >>

11/10/2006 - LSSI

LSSi’s Database Inquiry Demand To Exceed 3 Billion Transactions In 2006... MORE >>

11/10/2006 - Voice-Enabled mobile

Will Voice-Enabled Mobile Search Kill Directory Assistance ?
MORE >>

11/10/2006 - Eniro & BTSLogic

Eniro Named “Best Mobile” and “Best European” Directory Assistance Service.. MORE >>

11/10/2006 - KKR Buys France Telecom PagesJaunes Stake For EUR3.31 Billion

France Telecom's shareholding was taken over by Mediannuaire, a KKR affiliate. MORE >>

10/10/2006 - Jobs: School at work

Infonxx Inc. MORE >>

10/10/2006 - 118 Group

118 Group Holdings Appoints Space and Time Design to Manage Brands
MORE >>

09/10/2006 - National Directory Service New Zealand - 018

Helping to find the number you need MORE >>

06/10/2006 - 1-800-FREE411 Hits Chord

Consumers Nationwide Save Over $120 Million Using New Free Directory Assistance Service...... MORE >>

05/10/2006 - 11890

Irish directory enquiries firm 11890... MORE >>

04/10/2006 - Yellow Pages

Yellow Pages to step up online presence MORE >>

04/10/2006 - Hawaiian Telcom offers new package deal

The myChoice bundle includes unlimited Directory Assistance..... MORE >>

03/10/2006 - AT&T Operator Services Introduces New Directory Assistance Service

Business Category Search Functionality Helps Callers Find Listings Without Providing Specific Names of Businesses.... MORE >>

03/10/2006 - LSSi Europe

LSSi Europe and Novasys in Pan-European Deal to Launch Enhanced Directory Assistance Services.... MORE >>

03/10/2006 - Orange Navigation 7, Orange France’s new satellite navigation

New interface, 3D view, call centre interface with 118 712 directory assistance service MORE >>

03/10/2006 - Vads Contact Centre Services Malaysia

VADS to run TM Retail Contact Centre.... MORE >>

03/10/2006 - Yellow Pages Group

Yellow Pages Group and MTS Allstream Complete Directory Business Transaction... MORE >>

02/10/2006 - Going Mobile

A browser-equipped cell phone...... MORE >>

02/10/2006 - 800-411-SAVE or 800-FREE-411

Tired of racking up big bills...... MORE >>

28/09/2006 - Call Genie

Wins Major International Award for Technology Advancement.....
MORE >>

27/09/2006 - Online Yellow Pages

Consumers in Sweden and the Netherlands Lead Other Countries in the Adoption of Online Yellow Pages and Local Search MORE >>

27/09/2006 - Business Category Searches with Qwest

Directory Assistance Callers Can Now Directory Assistance Callers Can Now Access Nationwide Business Category Searches with Qwest 4-1-1Access Nationwide Business Category Searches with Qwest 4-1-1 MORE >>

26/09/2006 - BT In Book Blunder

Phone books get delivered to addresses 160 miles from where they were supposed to end up............ MORE >>

25/09/2006 - British phone books

British phone books dating back to 1880 to go online...... MORE >>

25/09/2006 - Declaring war on directories !

Phone books are taking over your street, one by one.... MORE >>

25/09/2006 - How to play the (118) numbers game

You don't always get what you pay for from the new services..... MORE >>

22/09/2006 - Sensis drops the pages

Sensis drops the pages, lays claims to 'Yellow'....... MORE >>

22/09/2006 - Web directories

Web directories :Five simple steps to ROI..... MORE >>

22/09/2006 - Voice-Enabled Directory Services

Voice-Enabled Directory Services Give Consumers Instant Access To Local Information.... MORE >>

22/09/2006 - TheStreet.com, Inc. and DirectoryM

TheStreet.com, Inc. and DirectoryM Launch TheStreet.com Business Directory...
MORE >>

22/09/2006 - KPN

KPN Gets More Wiggle Room After Dutch Govt Sells Stake...... MORE >>

21/09/2006 - R.H. Donnelley Hires Cramer-Krasselt

R.H. Donnelley, one of the largest publishers of Yellow Pages...... MORE >>

21/09/2006 - Thomson Directories targets businesses

Thomson Directories targets businesses with new website... MORE >>

21/09/2006 - Qwest apologizes

Qwest apologizes for mistakes in phone books...
MORE >>

21/09/2006 - INFONXX Grows

INFONXX Grows its Footprint in the Fingertip Information Space.. MORE >>

20/09/2006 - Hoping For A Media Assist, CBS Tries Directory Assistance

In an effort to leave no new media stone unturned to help launch its new season, CBS is now turning to one of the oldest platforms of all: telephone operators. MORE >>

20/09/2006 - Company to Surpass 1 Billion Enquiries

Company to Surpass 1 Billion Directory Assistance enquiries........ MORE >>

19/09/2006 - 018 Directory Assistance

018 directory assistance judged best in the world..... MORE >>

19/09/2006 - SumTotal Manages Learning for European Directory Services

SumTotal Manages Learning for European Directory Services Company Seat Pagine Gialle MORE >>

15/09/2006 - Yellow Pages Group Obtains Regulatory Clearance

Yellow Pages Group Obtains Regulatory Clearance for the Acquisition of MTS Media MORE >>

14/09/2006 - Directory Assistance SafeDate service

192.com Business Services launches 192 SafeDate to help dating sites protect their customers...
MORE >>

13/09/2006 - DA Insider - Directory Assistance Trade Magazine

Directory Assistance Trade Magazine Launched at International DA Conference and Awards..........

MORE >>

13/09/2006 - AskMeNow

AskMeNow Aligns with Kyocera Wireless to Provide Intelligent Mobile Search and Delivery of Opt-In Mobile Ads; Kyocera Wireless to Offer Pre-Loaded AskMeNow on Select Handsets MORE >>

12/09/2006 - 118 trades prepares to become one of Chelmsford's (UK) largest employers

118 trades the fast growing internet directory service based in Chelmsford..... MORE >>

12/09/2006 - Schwartz Communications Wins 10 New Clients

Including WhitePages.com (Seattle, Wash.)--the leading provider of online directory assistance services to consumers. MORE >>

11/09/2006 - Need a taxi? Just call my name

One graduate has changed his name to 118 Taxi to promote his new company. MORE >>

11/09/2006 - BellSouth to close Paducah call center

National DA Call Center to close...... MORE >>

11/09/2006 - BellSouth Hopes to Integrate Yellow Pages and 411

In an attempt to boost the popularity of its 411 directory assistance....... MORE >>

11/09/2006 - V-ENABLE Unveils Mobile Industry's First Enhanced Directory Assistance

V-ENABLE Unveils Mobile Industry's First Enhanced Directory Assistance Solution During CTIA; Voice-Enabled Directory Services Give Consumers Instant Access to Local Information MORE >>

08/09/2006 - 2006 International Directory Assistance Award Winners

The 2006 Directory Assistance Winners are Announced...... MORE >>

07/09/2006 - BellSouth adds to key word search to 411

Seeking to boost its 411 traffic, BellSouth is testing a service that lets callers find local businesses based on keyword searches, in addition to location. Rather than ask for a specific business name, callers can instead ask for the nearest pizza parlor or a dry cleaners that handles upholstery. MORE >>

07/09/2006 - Directory Assistance Trade Magazine Launched at International DA Conference and Awards

A unique publication has been launched this week with a very specific target audience, workers in the newly competitive and rapidly growing directory assistance marketplace. The magazines creators hope to bridge the knowledge gap between countries and link the suppliers and service providers allowing for the free sharing of information to all readers. MORE >>

06/09/2006 - Atlanta Callers Experience Advanced Business Searches at No Extra Charge With BellSouth 411 Trial

No Name? No Address? No Problem for BellSouth Easy Business Finder Service..... MORE >>

04/09/2006 - International Directory Assistance Awards 2006

The build up has started for the 2006 International Directory Assistance Awards to be held this week......... MORE >>

01/09/2006 - Corunna call centre's closing to cost 124 jobs

About 124 unionized workers will lose their jobs with the closure of a call centre in Canada.......... MORE >>

31/08/2006 - Telstra readies Telecom NZ directories bid-paper

Australian phone company Telstra Corp. Ltd. was preparing a bid for Telecom Corp.Ltd........ MORE >>

30/08/2006 - Yellow Book adds Clarke

A popular local phone directory is now part of Yellow Book USA..... MORE >>

21/08/2006 - Mobility drives 411 use

Mobility Drives 411 Use, Types of Calls Reflect Varied Lifestyles, But Pizza Is Loved by All MORE >>

01/08/2006 - Volt Delta International powers T-Com's new Automated Directory Assistance Service in Germany.

Volt Delta International, a subsidiary of US based Volt Information Sciences (NYSE: VOL), has provided the technology that is supporting T-Com's new and recently launched automated directory assistance system accessible by dialing 11864.
MORE >>

26/07/2006 - CALL GENIE ANNOUNCES MOU’s AND LIMITED TRIAL WITH VERIZON

Call Genie Inc. (TSX-V: GNE) announced today that it has entered into Memorandums of Understanding ( “MOUs”) with Verizon to determine and demonstrate the capabilities of Call Genie’s Enhanced Voice Directory (“EVD™”) technology. MORE >>

21/07/2006 - PagesJaunes warns on sagging call volumes

PagesJaunes, the French directories business, warned that sagging call volumes in the directory enquiries market and higher-than-expected advertising expenditure would mean that it would achieve full-year sales and margins in the lower part of the target range. MORE >>

20/07/2006 - 118 Group Announces Larger Call Centre Operation in India

Daniel Corby, CEO and founder and 118 Group, the multi million £ business based in Essex, has announced plans to double the size of the Indian call centre operation that is based in Salt Lake City, Calcutta. MORE >>

20/07/2006 - Officials demand Verizon keep 4 free directory assistance calls

Two state officials on Wednesday demanded that Verizon Communications Inc., the dominant provider of local phone service in New Jersey, continue to provide four free calls to directory assistance a month.
MORE >>

20/07/2006 - PeopleFinders.com Offers Investigator-Assisted Background Checks Online

PeopleFinders.com, the leading people search site on the Web, offers users investigative assistance when doing online background checks. MORE >>

20/07/2006 - Need a phone number? Italian convicts can help

Italy's biggest phone operator, Telecom Italia, on Thursday presented its new call-center in Rome's largest prison, where 24 inmates are glued to a computer screen to answer thousands of requests for phone numbers and addresses every day. MORE >>

18/07/2006 - WhitePages.com Adds New Partner to People Search Network

WhitePages.com, the leading provider of free online directory assistance services, today announced that Jingle Networks, Inc., operator of 1-800-FREE411, the nation's leading advertiser-supported directory assistance service, selected the company to power white pages lookups in the 'Search' section of their Web site at www.free411.com.
MORE >>

18/07/2006 - BTSLogic SearchBeam Enables Real-Time Content for Yellow Pages; Product Automates Collection of Dynamic Customer Information

LogicTree's (www.logictree.com) Information Services division, BTSLogic (www.btslogic.com), announced today the release of SearchBeam, a content-enrichment product that gives Information Service providers such as Directory Assistance (DA) companies or online Yellow Pages a reliable and innovative method to automatically enhance, augment, and update listing data with information collected from the web.
MORE >>

07/07/2006 - Verizon expects to sell/spin-off directory services

Verizon Communications expects to sell or spin off its directory-services business by the end of the year, and if spun off, the giant unit would become a publicly traded company based at Dallas/Fort Worth Airport, the company said Friday in a federal securities filing. MORE >>

12/05/2006 - VoltDelta to Provide Directory Assistance Services to Hawaiian Telcom as BearingPoint Sub-Contractor

VoltDelta, a subsidiary of U.S.-based Volt Information Sciences, Inc. (NYSE: VOL), announced today that it has successfully completed the initial cutover at Hawaiian Telcom for Local Directory Assistance (DA). MORE >>

11/05/2006 - The European Leader in Online Local Search Services - pagesjaunes.fr - Selects FAST to Support Search

PagesJaunes deploys FAST search technology to deliver superior online search experience and further consolidate the position of pagesjaunes.fr in the online advertising market in France MORE >>

28/04/2006 - Call Genie Wins Industry Award for Innovation

Call Genie Inc. (TSX-V: GNE) announced today that it has won the Gold 2005 Industry Excellence Award for Marketing Innovation in the Associate Members category from the Yellow Pages Association. MORE >>

28/04/2006 - Israeli call center launches voice-ID directory assistance

Call center operator Business Center has launched a free voice-operated phone-based business data search engine. The new service will be launched next Sunday under the brand name “Smart 1-800-800-144". MORE >>

28/04/2006 - Yell to enter Spanish directories market

The Yell Group today announced that it has agreed to acquire Telefonica’s 59.9 per cent share in the Spanish directories business TPI. MORE >>

26/04/2006 - PagesJaunes Groupe: continued sustained growth in the first quarter of 2006

Consolidated revenues up 6.8% on a constant publication basis

- Organic growth of 6.1% for PagesJaunes in France, before full opening up of the telephone directory enquiries market

- New record audience on pagesjaunes.fr in March 2006

MORE >>

21/04/2006 - Ad Supported Directory Assistance Rings Up $26 Million

Ad-supported directory assistance leader now handling seven million calls per month. MORE >>

06/04/2006 - INFONXX Enhances TextDirect Suite

INFONXX, a provider of directory assistance and enhanced information services, announced today at CTIA Wireless 2006 the availability of the enhanced TextDirect Suite featuring the two-way SMS directory assistance. MORE >>

04/04/2006 - SITEL to Provide Customer Support for PagesJaunes in France; SITEL to Support 1 Million Contacts Per Month

SITEL Corporation, a leading global provider of outsourced customer support services, announced today the signing of a multi-year agreement with PagesJaunes to support their directory inquiry functions. MORE >>

03/04/2006 - 118tracker.com Continues to Publish Monthly Research with Regards 118 Directory Enquiries Market

118tracker.com have been tracking and monitoring all of the UK's 118 directory enquiry numbers since prior to the deregulation of 192 in August 2003. MORE >>

03/04/2006 - France opens market and deregulates '12' directory assistance service

Today is the first day of France's entry into the multi 118 number directory assistance market place. MORE >>

23/03/2006 - Telegate expect volumes to fall in france

Volumes are expected to fall moderately, as in the UK, because of liberalisation in France on the 3rd of April. MORE >>

13/03/2006 - Infoserve Announces Major New Partners

Multimedia company Infoserve has strengthened its hold on the UK's local search market by adding the 192 directory, the Football League, The Metro newspaper and the On-line UK network to its already strong portfolio of online strategic partners.
MORE >>

01/03/2006 - 3000 jobs cut as C&W sharpens its focus

Cable & Wireless yesterday made the dramatic announcement that it will slash up to 3000 jobs over the next five years in an overhaul of its domestic business aimed at cutting its corporate customer base by 90%. MORE >>

28/02/2006 - Conduit acquired by Investcorp for EUR90m

Directory assistance service company Conduit, which employs 500 people in Ireland, has been sold for EUR90 million. MORE >>

25/02/2006 - Founders of Conduit to profit by €30m from its sale

The two founders of Dublin directory inquiries company Conduit are set to realise almost €30 million after the sale of the company for €90 million to an investment fund and a US directory inquiries group. MORE >>

23/02/2006 - INFONXX Officially Opens Kansas Call Center

WICHITA, KS -- (MARKET WIRE) -- 02/22/2006 -- With the well wishes of elected officials, business and education leaders, and customers, INFONXX officially opened its sixth U.S.-based call center here today. MORE >>

23/02/2006 - METRO ONE TO TRADE ON NASDAQ CAPITAL MARKET

Metro One Telecommunications, Inc.
(Nasdaq: INFO), a developer and provider of Enhanced Directory Assistance® and other
enhanced telecom services, today announced that it received notification from the
NASDAQ Listing Qualifications Panel that its common stock will begin trading on the
NASDAQ Capital Market effective at the opening of business on Wednesday MORE >>

18/02/2006 - Telecom Italia Cuts Cost Of "1254" Calls

The directory enquiries service "1254" will cost less as of 19th February. MORE >>

10/02/2006 - Italy telecom regulator sets maximum tariff for directory enquiry calls

Italy's authority for communications said it is setting a 1.20 eur/minute maximum on the cost of calls from fixed network telephones for directory enquiry services. MORE >>

07/02/2006 - Midentity® Agrees Distribution Deal With 118 118® For A Desktop Directory Enquiry Tool With ClickDial™ and SendToMobile™

Midentity Limited, Europe’s leading provider of personal digital identity services, today announced the successful completion of a distribution agreement with The Number (UK) Ltd, operator of the UK’s largest directory enquiry service, branded 118 118®.
MORE >>

05/02/2006 - 118 call charges sprint ahead and we can't keep up

Think before you dial. Different directory enquiry services cost wildly different prices MORE >>

01/02/2006 - Yahoo! and Nuance Settle Suit

Claims of former employees leaving to help a competitor by breaking their non-disclosure agreements are the basis of a recently filed lawsuit. Yahoo! is suing MForma, a mobile media company, charging MForma and seven former-Yahoo! employees of stealing trade secrets.

MORE >>

24/01/2006 - InfoSpace and Fuse Launch Consumer Mobile Entertainment Initiative

Partnership Provides fuse with Mobile Content including Ring Tones, Graphics and Games.

MORE >>

14/11/2005 - Ireland: Six bidders line up for Conduit

SIX parties are believed to have expressed interest in acquiring Conduit, a Dublin-based operator of the 11850 directory inquiries service in Ireland and its 118 888 equivalent in Britain. MORE >>

21/10/2005 - InfoSpace to Present at World Telemedia Amsterdam 2005

InfoSpace to Present at World Telemedia Conference Amsterdam 2005, Europe's Leading Content & Billing event for Voice, Mobile & Internet.
MORE >>

18/10/2005 - Australia's Macquarie Capital Alliance Group acquires Demark's TDC

A consortium led by Macquarie Bank Ltd managed Macquarie Capital Alliance Group (MCAG) will pay 650 mln eur for Denmark's TDC Fortag A/S, Macquarie said.
MORE >>

17/10/2005 - Possible sale of Conduit

The Irish Independent reports that directory enquiries services firm Conduit Europe has employed corporate finance adviser IBI ahead of a likely sale of the firm. MORE >>

11/10/2005 - LSSi Introduces French Database

LSSi announced today the introduction of a national database of France's business, residential, government, and business category listings. MORE >>

05/10/2005 - Yahoo! vs Nuance - judge declines injunction

Nuance Communications is seeking an injunction to prevent twelve of thirteen employees poached by Yahoo! from working on related projects at the ad and media giant. It also alleges the dirty dozen, which includes former VP of R&D Larry Heck, stole trade secrets from Nuance.
MORE >>

05/10/2005 - Seat PG, Microsoft launch online Italy directory services on MSN portal

Seat Pagine Gialle SpA said it has signed an agreement with Microsoft Corp's consumer portal under which MSN will offer online services in Italy carrying Seat PG's directory data.
MORE >>

04/10/2005 - Telegate buys Switzerland's Xentel for undisclosed sum

Telegate AG, the second largest directory enquiries provider in Germany, has bought Switzerland's Xentel, operator of the 1818 information lines. MORE >>

03/10/2005 - Telecom Italia May Lose Phone Assistance Sales to Disco Dancers

Telecom Italia SpA, Italy's largest telephone company, faces competition for the first time in the $440 million market for telephone directory assistance services from rivals including Infonxx Corp., which is represented by disco-dancing twins in red warm-up suits. MORE >>

22/09/2005 - The Official International Directory Enquiries Industry Awards proved to be a massive success once again.

The International Directory Enquiries Awards and Conference has been firmly established as the official occasion for the industry to celebrate all of the positive aspects of the market and best practice.

MORE >>

09/09/2005 - Award winning directory enquiries – Directory Enquiries Agent of the Year 2005 is announced.

This year’s prestigious 118 awards were held at The Lowry Hotel Manchester City Centre. Hosted by the very funny Gina Yashere the best directory enquiries services in the world have been rightly rewarded. This year’s award entrants were treated to a champagne reception and mouth watering five course meal at Manchester’s first five star hotel. MORE >>

09/09/2005 - Award winning 118 directory enquiries - Best European Directory Enquiries service 2005 is announced.

This year’s prestigious 118 awards were held at The Lowry Hotel Manchester City Centre. Hosted by the very funny Gina Yashere the best directory enquiries services in the world have been rightly rewarded. This year’s award entrants were treated to a champagne reception and mouth watering five course meal at Manchester’s first five star hotel. MORE >>

09/09/2005 - Award winning directory enquiries - Best International Directory Enquiries service 2005 is announced.

This year’s prestigious 118 awards were held at The Lowry Hotel Manchester City Centre. Hosted by the very funny Gina Yashere the best directory enquiries services in the world have been rightly rewarded. This year’s award entrants were treated to a champagne reception and mouth watering five course meal at Manchester’s first five star hotel.

MORE >>

09/09/2005 - Award winning 118 directory enquiries – Marketing Campaign of the Year 2005 winner is announced.

This year’s prestigious 118 awards were held at The Lowry Hotel Manchester City Centre. Hosted by the very funny Gina Yashere the best directory enquiries services in the world have been rightly rewarded. This year’s award entrants were treated to a champagne reception and mouth watering five course meal at Manchester’s first five star hotel. MORE >>

09/09/2005 - Award winning directory enquiries - Best Mobile Directory Enquiries service 2005 is announced.

This year’s prestigious 118 awards were held at The Lowry Hotel Manchester City Centre. Hosted by the very funny Gina Yashere the best directory enquiries services in the world have been rightly rewarded. This year’s award entrants were treated to a champagne reception and mouth watering five course meal at Manchester’s first five star hotel.


MORE >>

09/09/2005 - Award winning 118 directory enquiries - Best 118 Newcomer Award 2005 is announced.

This year’s prestigious 118 awards were held at The Lowry Hotel Manchester City Centre. Hosted by the very funny Gina Yashere the best directory enquiries services in the world have been rightly rewarded. This year’s award entrants were treated to a champagne reception and mouth watering five course meal at Manchester’s first five star hotel. MORE >>

09/09/2005 - Award winning directory enquiries - Best Online Directory Enquiries service 2005 is announced.

This year’s prestigious 118 awards were held at The Lowry Hotel Manchester City Centre. Hosted by the very funny Gina Yashere the best directory enquiries services in the world have been rightly rewarded. This year’s award entrants were treated to a champagne reception and mouth watering five course meal at Manchester’s first five star hotel.
MORE >>

09/09/2005 - Award winning 118 directory enquiries – Best Training & Development Culture 2005 winner is announced.

This year’s prestigious 118 awards were held at The Lowry Hotel Manchester City Centre. Hosted by the very funny Gina Yashere the best directory enquiries services in the world have been rightly rewarded. This year’s award entrants were treated to a champagne reception and mouth watering five course meal at Manchester’s first five star hotel. MORE >>

09/09/2005 - Award winning 118 directory enquiries - Best UK 118 service 2005 is announced.

This year’s prestigious 118 awards were held at The Lowry Hotel Manchester City Centre. Hosted by the very funny Gina Yashere the best directory enquiries services in the world have been rightly rewarded. This year’s award entrants were treated to a champagne reception and mouth watering five course meal at Manchester’s first five star hotel. MORE >>

09/09/2005 - Award winning directory enquiries - Best Wholesale Directory Enquiries provider 2005 is announced.

This year’s prestigious 118 awards were held at The Lowry Hotel Manchester City Centre. Hosted by the very funny Gina Yashere the best directory enquiries services in the world have been rightly rewarded. This year’s award entrants were treated to a champagne reception and mouth watering five course meal at Manchester’s first five star hotel. MORE >>

09/09/2005 - Award winning 118 directory enquiries – Directory Enquiries Call Centre Manager of the Year 2005 is announced.

This year’s prestigious 118 awards were held at The Lowry Hotel Manchester City Centre. Hosted by the very funny Gina Yashere the best directory enquiries services in the world have been rightly rewarded. This year’s award entrants were treated to a champagne reception and mouth watering five course meal at Manchester’s first five star hotel.
MORE >>

09/09/2005 - Award winning directory enquiries – Winner of Directory Enquiries Community Impact award 2005 is announced.

This year’s prestigious 118 awards were held at The Lowry Hotel Manchester City Centre. Hosted by the very funny Gina Yashere the best directory enquiries services in the world have been rightly rewarded. This year’s award entrants were treated to a champagne reception and mouth watering five course meal at Manchester’s first five star hotel.
MORE >>

09/09/2005 - Award winning directory enquiries – Winner of Directory Enquiries Innovation award 2005 is announced.

This year’s prestigious 118 awards were held at The Lowry Hotel Manchester City Centre. Hosted by the very funny Gina Yashere the best directory enquiries services in the world have been rightly rewarded. This year’s award entrants were treated to a champagne reception and mouth watering five course meal at Manchester’s first five star hotel. MORE >>

08/09/2005 - Google May Yell For British Company

Chapter 327 of "What's Google Going To Do With The Money" says British yellow page company The Yell Group will be the next Google acquisition.
MORE >>

08/09/2005 - Thomson follows Miva and Yahoo! to launch pay-per-call service

Thomson Directories is the latest company to join the pay-per-call market, putting it in competition with rivals Miva, formerly FindWhat/Espotting, and Yahoo!.
MORE >>

06/09/2005 - Award Winning Directory Enquiries - Nominations announced for 118 Directory Enquiries Awards.

The Finalists for the 118 Directory Enquiry Awards 2005 have now been announced. This prestigious annual Awards Event will be held at the Lowry Hotel, Manchester on Thursday 8th of September. MORE >>

02/09/2005 - Telecoms Companies and Directory Suppliers Have Their Sights Firmly Fixed On the Latest Directory Enquiries Conference, Exhibition and Awards

With support for this international conference coming from BTS Logic, Thomson Directories, Volt Delta, Nuance, Eircom, Varertis, Infocall (Italy), URTiP (Poland), Schober, Conduit, Kingston, TUA, Retell, PocketThis, Performix Technologies and Scansoft. This year’s event promises to deliver a superb conference experience to all that attend. MORE >>

01/09/2005 - Australian Government: Telstra Legislation Due Next Week

Australian Communications Minister Helen Coonan said Wednesday she expects to introduce into parliament next week legislation relating to the full sale of Telstra Corp. MORE >>

28/08/2005 - Conduit calls bank to review its options

CONDUIT, the operator of the 11850 directory enquiries service in Ireland and its 118 888 equivalent in Britain, has appointed Investment Bank of Ireland to review its future options, including a possible trade sale. The operator, the subject of a big turnaround in the past 18 months, could fetch up to €70m, according to market sources. MORE >>

28/07/2005 - Visit the 2005 International Directory Enquiries Conference & Awards Evening

With the focus on the future of Directory Assistance, hear all the latest news on changes in Europe, with speakers from France, Poland and Italy; find out what’s new in the world of Mobile, Online and Enhanced services; and hear how to get the best performance from your call centre from some of the leaders in Performance and Motivation. MORE >>

15/07/2005 - Leading Telco’s rally to support the 2005 International Directory Enquiries Conference & Exhibition in Manchester UK

This year’s directory enquiries conference and awards ceremony has been bolstered by the support of Nuance who are sponsoring the Best International Service Award and speaking during the day. MORE >>

08/07/2005 - EU probes 11 member states over irregular telecom sector legislation

The European Commission has launched actions against 11 member states for perceived violation of EU norms in respect of their telecoms legislation, an EU source said.
MORE >>

04/07/2005 - Conduit reverses full-year loss

Irish directory enquiries Conduit has managed a significant financial turnaround, returning to profitability for the year ended 31 March. MORE >>

17/06/2005 - Eniro acquires DA businesses in Finland

Eniro is to strengthen its market position in the directory assistance business in Finland through the acquisitions of Kymen Puhelin Oy, Lännen Puhelin Oy and Oy NovaCall Ab. MORE >>

13/06/2005 - I won't split Telstra, says new boss

Under Solomon Trujillo, newly appointed chief executive of Telstra, Australia's main telecommunications company will be trimmed of anything that does not add value to customers. MORE >>

09/06/2005 - Call Genie joins with Telus and Yellow Pages Group to provide enhanced 411 services

Call Genie Inc. has announced that it has entered into an agreement with TELUS Communications Inc. and Yellow
Pages Group Co. to develop and implement a voice activated, business search feature for use in connection with the 411 directory assistance service offered by TELUS.
MORE >>

12/05/2005 - TPI sees 2005 sales up 3-5 pct

Telefonica Publicidad e Informacion SA said it expects 2005 sales in euros to increase 3-5 pct in constant terms, after they increased 19.8 pct to 95.8 mln eur in the first quarter to March 31 from 80.0 mln a year earlier.
MORE >>

09/05/2005 - VoltDelta awarded contract to supply its OASIS platform to

VoltDelta, a subsidiary of US
based Volt Information Sciences (NYSE: VOL), has been awarded a contract
from Cable & Wireless Guernsey in the British Channel Islands to supply its
OASIS operator services platform.
MORE >>

27/04/2005 - Worldwide Directory Assistance/Enquiry Revenues to Reach $26.2 Billion in 2010, According to The Pierz Group

New forecast indicates American consumers are avid users of DA/DQ, with 55 billion U.S. look-ups expected by 2010, generating revenues of $11.4 billion. MORE >>

25/04/2005 - 118 Directory Enquiries Awards 2005 receives global support

The website behind the 118 awards 118tracker.com recently announced registrations for this years event. Organisations from around the world have been quick to respond. MORE >>

15/04/2005 - Australia - Telstra 'should be sold as a whole'

The Productivity Commission has sharpened its call to the Federal Government for a wide-ranging reform program to increase competition, but in a significant shift has come out against splitting up Telstra's network before privatisation. MORE >>

09/04/2005 - 118tracker.com is Proud to Announce the Launch of the 2005 International Directory Enquiries Conference and Awards Presentation Evening

This highly anticipated event will be held at the stylish Lowry Hotel in Manchester on 8th September 2005, with Thomson Directories once again sponsoring the event, which has already received massive interest from around the world. MORE >>

06/04/2005 - Yell Enhances Customer Service with Voice Automation from Nuance

Yell Group PLC, has chosen the Nuance Voice Platform(TM) as the basis for its voice-enabled customer service systems.
MORE >>

31/03/2005 - Directory enquiry firm 118 888 unveils plans for £10m relaunch activity

118 888, the directory enquiry service owned by Irish telecoms firm Conduit, is gearing up for a £10m relaunch to win back share from market leaders BT and The Number. MORE >>

24/03/2005 - Inspire Infrastructure Deploys New Local-Search Site in Sweden

Inspire Infrastructure 2i AB, a subsidiary of Interchange Corp. (NASDAQ:INCX), a leading provider of local and national paid-search services in the United States and Europe, today announced that it has deployed a new Swedish local-search directory site and brand, www.svaret.se, for Business Brand Locator AB. MORE >>

22/03/2005 - Calls for simpler telecoms regulation in Europe

GSM Europe, the European Interest Group of the GSM Association, says that it welcomes the European Commission's commitment to simplify and harmonise EU and national regulation as described in the better regulation package. The Commission's proposed better regulation concept could remove impediments to competition, innovation and growth for EU mobile businesses. MORE >>

18/03/2005 - 118tracker responses to Ofcom and NAO reports

With media coverage reaching fever pitch today in response to the Ofcom and NAO reports, 118tracker have been providing some positive feedback MORE >>

17/03/2005 - What does the public think of us, 118? We're far too confusing, 118

THE opening-up of the telephone directory enquiries market was poorly handled and left consumers deeply confused, a parliamentary watchdog is set to conclude. MORE >>

05/02/2005 - Wireless Directory Shuffle

Sprint's decision to back away from its plans to implement a directory of its customers' wireless numbers has its rivals wagging their tongues, consumer advocates breathing sighs of relief and other carriers proceeding with their own 411 plans. MORE >>

04/02/2005 - Pages Jaunes upbeat after strong 2004

Pages Jaunes, the directories unit of France Télécom that floated in July last year, lifted both profit and sales in 2004 and issued a bright outlook for the coming year.
MORE >>

04/02/2005 - ScanSoft Closes Acquisition of Phonetic Systems

ScanSoft, Inc. today announced that it has closed the acquisition of Phonetic Systems, Ltd. MORE >>

27/01/2005 - 118118 prepares to launch own online search business

The Number 118118 is to take on web search giants such as Google by launching its own branded search service. MORE >>

14/01/2005 - USA - Sprint Backs Off Wireless 411 Directory

Sprint has decided to hold off on offering wireless directory assistance services, at least for the remainder of 2005. MORE >>

20/12/2004 - Belgian directory enquiries go 1-2-3-4

BRUSSELS - Belgium will officially ring in a new automated directory assistance service on 1 January following a successful test phase.

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24/11/2004 - European Directory Marketplace Conference 2005 (EDM05) to Focus on Directory Enquiry Opportunities in the Google Age

The fifth European Directory Marketplace Conference (EDM05) -- to be held in Paris at the four-star Marriott Renaissance Paris Hotel La Defense on February 7-8, 2005 -- will look at developing opportunities and strategies in the changing DQ environment. MORE >>

24/11/2004 - Remaking 411 to include wireless phone numbers

Qsent was chosen to create a system that would integrate wireless phone numbers into the existing 411 directory.
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24/10/2004 - **The 118 Directory Enquiries Award Winners**

Who are the best of the best in the 118 directory enquiries sector? The 2004 Awards hosted by Jenny Powell were held in Manchester on Thursday 21st and the winners have now been announced. MORE >>

04/10/2004 - 11 88 66 Ltd future secure with Croftacre buy-out

Telegate AG has confirmed the sale of its wholly-owned British subsidiary 118866 Ltd to the London-based investment house Croftacre Holdings Ltd for an undisclosed sum. MORE >>

09/09/2004 - Verizon to Sell Canadian Unit to Bain for $1.54 Bln

Sept. 8 (Bloomberg) -- Verizon Communications Inc., the biggest U.S. local-telephone company, agreed to sell its Canadian directory-publishing unit to Bain Capital LLC for $1.54 billion, raising money to invest in faster-growing businesses. MORE >>

20/08/2004 - Automated phone services survey

FIRMS THAT SPLASHED out on automated phone services may find that their bottom line is suffering, according to a recent survey by the Australian Communications Authority. MORE >>

20/08/2004 - Talks on Telegate call centre future

ECONOMY chiefs are set to meet call centre bosses to discuss their long term plans for Dumfries. MORE >>

17/08/2004 - ComReg require clear pricing by Telecoms providers and the DQ sector

The Irish Commission for Communications Regulation (ComReg) (www.comreg.ie) announced its decision to ensure that users of telephone services have access to transparent and accurate pricing information. MORE >>

10/08/2004 - USA / Canada - Yellow Pages could buy SuperPages

Most obvious buyer, but several U.S. players preparing rival bids, sources say. MORE >>

04/08/2004 - Yahoo drums up business in Australia

ONLINE media company Yahoo is taking on the might of Telstra with the launch yesterday of a local search engine designed to make it easier to find businesses and products in Australia and New Zealand. MORE >>