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Below is a list of our past articles:

07/05/2008 - Newport Yellow Pages 118 24 7 call centre receives top customer services accolade - 22 April 2008

The Newport call centre for the Yellow Pages 118 24 7 directory enquiries service from international directories business Yell, has been awarded one of the highest honours within the customer service industry. MORE >>

07/05/2008 - Hawaii 411 service shifts to Saipan

Directory assistance for Hawaii will be handled by operators in Saipan under a contract announced Monday by Hawaiian Telcom. MORE >>

06/05/2008 - Local Matters Acquires Local Mobile Search Firm mobilePeople

Media technology provider Local Matters is acquiring Danish local mobile search and advertising provider mobilePeople. MORE >>

30/04/2008 - Telstra admits confusion over directory inquiries

Telstra has conceded marketing of its pricey new directory assistance number - 1234 - may be confusing to non-Telstra customers who believe the service is available to all phone users. MORE >>

28/04/2008 - Verizon directory assistance cost increasing

Verizon, Virginia’s largest telephone company, is more than doubling its rates for local directory-assistance calls beginning next Thursday. MORE >>

28/04/2008 - V-Enable's FreeMobile411 hits Sprint

Local mobile search and directory assistance services provider V-ENABLE announced that a full-featured, Java ME-based downloadable version of FreeMobile411 is now available to Sprint customers. MORE >>

25/04/2008 - VoltDelta & Dial Directions to Enhance Directory Assistance with Voice-Activated Driving Directions

Callers Now Can Speak a Starting Location and Receive SMS with Turn-by-Turn Directions to Any Directory Assistance Listing

MORE >>

23/04/2008 - Call Genie Delivers Integrated Mobile Local Search Product Suite

TORONTO, ONTARIO and SAN FRANCISCO, CALIFORNIA -- 04/22/08 -- Local mobile search and advertising provider Call Genie Inc. (TSX: GNE) today announced the general availability of its Mobile Local Search Product Suite, a comprehensive advertising solution designed to manage the unique characteristics of mobile local search inventory and enable customers to connect are ady to transact' consumers directly with local businesses. MORE >>

23/04/2008 - They're getting smaller, smaller, smaller, smaller...

Glitch at the printers makes reading this year's phone book harder on the eyes MORE >>

22/04/2008 - Virgin Media CEO attacks net neutrality

Last week several UK ISPs banded together to tell the BBC that their iPlayer application was "overwhelming" their networks, and that unless the BBC pay them to increase their network capacities they will start throttling the traffic being sent over their networks by iPlayer. MORE >>

19/02/2008 - mobilePeople launches targeted local mobile advertising

liquid Advertising Suite enables next generation monetisation for directory publishers MORE >>

19/02/2008 - Carrier IQ and Celfinet Partner to Ensure Smooth Deployment of Mobile Service Intelligence Solutions

Carrier IQ uses Celfinet’s expertise in Professional and Consultancy Services to help European Operators maximise their Mobile Service Intelligence Deployment MORE >>

08/02/2008 - V-ENABLE and Opus Research Study Users of Mobile 411

V-ENABLE (News - Alert), a leading provider of mobile voice search and enhanced directory assistance solutions, has announced the results of a nationwide survey it had commissioned from Local Mobile Search (LMS), an Opus Research Advisory Service, according to a press release. The study offers insights on 411 user behavior, customer needs and expectations. MORE >>

08/02/2008 - Free directory enquiries launched

A free directory enquiries service which plays adverts before giving out numbers was launched today. MORE >>

01/02/2008 - Verizon To Sue Intelius? Spotlight on Local Mobile Privacy

Update: Warren Communications News reports “Intelius is dropping a service allowing searches for cellphone numbers using a subscriber’s name” according to a company spokeswoman MORE >>

31/01/2008 - New English-speaking telephone directory in Belgium: www.1414.be

Brussels, January 31st 2008 – European Directory Assistance (EDA), the operator of Belgium’s first alternative directory assistance services available through the shortcodes 12-12 (Flemish), 13-13 (French) and 14-14 (English), can now be accessed on the internet. For English-speaking users, the site can be reached at www.1414.be. MORE >>

25/01/2008 - Cognigen Networks has completed the acquisition of Commission River, Inc.

I haven't been actively marketing Cognigen and it's products for some time.
When the founder of Cognigen Networks, Kevin Anderson, died last year, I wasn't sure what was going to happen to Cognigen, so I pulled in my advertising to see what would happen.
MORE >>

15/01/2008 - Mobile Search Advertising To Reach $1.4 Billion

Revenues related to mobile search, including ad-sponsored directory assistance and mobile Internet ads are estimated to reach $1.4 billion in 2012, according to the Kelsey Group. MORE >>

03/01/2008 - Vonage and Nortel settle patent dispute

Internet phone-service provider Vonage and communications company Nortel have agreed to resolve the patent dispute between them with no payment of damages. MORE >>

20/12/2007 - CALL GENIE SIGNS AGREEMENT WITH AT&T

Toronto, Ontario, December 18, 2007 – Call Genie Inc. (TSX: "GNE"), a leading provider of localized, voice-enabled search solutions to Yellow Pages publishers, directory assistance providers and wireless carriers, today announced that it has entered into an agreement with AT&T (NYSE:T), in which Call Genie will provide its EVD (Enhanced Voice Directory) business category search product and related services to support the AT&T business category search feature. This feature will give users of AT&T directory assistance the opportunity to search by type of business in addition to searching by business name in the 9 Southeastern states. MORE >>

12/12/2007 - Call Genie Announces Listing on the Toronto Stock Exchange

TORONTO, ONTARIO, Dec 11, 2007 (Marketwire via COMTEX) -- GNE | charts | news | PowerRating -- Call Genie Inc. (TSX VENTURE:GNE), a leading provider of localized, voice-enabled search solutions to wireless carriers, directory assistance providers and Yellow Pages publishers, today announced that it has received approval for the listing of its common shares on the Toronto Stock Exchange. Trading is to commence under the symbol 'GNE' on Wednesday, December 12, 2007 MORE >>

12/12/2007 - CALL GENIE ANNOUNCES AGREEMENT TO ACQUIRE

Toronto, Ontario, December 12, 2007 – Call Genie Inc. (TSX: "GNE"), a leading provider of localized, voice-enabled search solutions to Yellow Pages publishers, directory assistance providers and wireless carriers, and PhoneSpots, Inc., a leading provider of advertising exchange and mobile content delivery solutions, today announced that they have signed a definitive agreement to merge PhoneSpots with a wholly owned subsidiary of Call Genie USA, Inc. MORE >>

12/12/2007 - CallGenie Buys PhoneSpots for $5.75 Million

Voice services and platform provider CallGenie announced that it has acquired mobile ad exchange and directory assistance content provider PhoneSpots, which was formerly PocketThis. The announced acquisition price was $5.75 million (mostly stock). The acquisition is expected to close in early 2008 and gives CallGenie additional partner relationships and a powerful ad platform to offer a much more comprehensive solution to the marketplace. MORE >>

11/12/2007 - TELUS training programs named tops in the world

Vancouver, B.C. – The American Society for Training and Development has recognized TELUS with a BEST award for having one of the world’s best employee learning and development programs. MORE >>

04/12/2007 - Yellow Pages to move directory services to the Philippines

Operators in the Philippines will be handling New Zealand directory assistance calls from next year, as a result of Yellow Pages Group call centre functions being outsourced. MORE >>

04/12/2007 - TeleTech Signs Agreement With Yellow Pages Group

TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest and most geographically diverse global providers of business process outsourcing (BPO) solutions, today announced that it has signed a multiyear agreement with Yellow Pages Group(TM), a leading provider of directory services in New Zealand. Following a comprehensive review, Yellow Pages Group (YPG) has awarded its 018 and 0172 directory assistance services contract to TeleTech. MORE >>

22/11/2007 - AT&T in Ingenio Acquisition

AT&T has agreed to buy pay-per-call tech firm Ingenio to build its performance-based ad services for increasingly ROI-focused advertiser clients. MORE >>

22/11/2007 - AT&T Buys Pay-Per-Call Search Firm Ingenio

Small businesses soon will have a new AT&T ad platform as a result of Monday’s announcement that AT&T has agreed to buy privately owned Ingenio. Founded in 1999, Ingenio is a provider of pay-per-call services, enabling businesses to generate and track phone leads from ads. With its proprietary technology, the Ingenio platform uses published phone numbers to track calls. Ad fees paid by the business are based on the number of calls. MORE >>

16/11/2007 - Directory inquiries service dials up a loss

Britain’s largest provider of directory inquiry services — 118 118 — racked up a £900,000 loss last year as consumers opted for cheaper methods of finding telephone numbers. MORE >>

16/11/2007 - Leapfrogg Judges Search Marketing at Awards

Leapfrogg Internet Marketing is proud to be sponsoring The Brighton & Hove Web Awards – and as a company with search at the core of their business - are delighted to be judging and presenting the ‘Leapfrogg Searchability Award’ for the forth year running. MORE >>

16/11/2007 - Enquiries unit, radio towers not for sale-D.Telekom

FRANKFURT, Nov 15 (Reuters) - Deutsche Telekom (DTEGn.DE: Quote, Profile, Research) is neither selling its directory enquiries unit nor its transmission towers in Germany and the United States, the company said on Thursday. MORE >>

12/11/2007 - 18th EIDQ Association plenary meeting in Riga well attended with its focus on ‘Directory Assistance in a Web World’

The 18th EIDQ Association plenary meeting took place in Riga (29-31 October 2007), kindly hosted by Lattelecom SIA. MORE >>

06/11/2007 - Call Genie Signs Agreement to Acquire BTSLogic Europe

Acquisition will add business name search and operator workstation to Call Genie’s award winning voice-enabled local search solution
Toronto, Ontario, November 1, 2007 -- Call Genie Inc. (TSXV: "GNE"), a leading provider of localized, voice-enabled search solutions to wireless carriers, directory assistance providers and Yellow Pages publishers, today announced that it has signed a definitive agreement to acquire 100% of the outstanding shares of BTSLogic Europe ApS (“BTSLogic”), a provider of directory assistance and operator workstation solutions. MORE >>

05/11/2007 - Small caps round-up: Spiritel, OMG, Cape Lambert

Shares in telecoms group Spiritel surged after it announced that it will launch a new directory enquiries service with Virgin Mobile. MORE >>

02/11/2007 - Yellow Pages Group partners with Telus for IT services

Yellow Pages Group announced today that it signed a $90-million deal with Telus to provide IT services support for their operations in Western Canada. MORE >>

02/11/2007 - UK smallcap opening

LONDON (Thomson Financial) - Spiritel was up 0.17 of a penny at 0.77, as the telecommunications services business disclosed an exclusive agreement with Virgin Mobile to launch a new directory enquiries service. MORE >>

31/10/2007 - Mobile Ad Revenues: $5.08 Billion by 2012

SAN FRANCISCO–(BUSINESS WIRE)–Local Mobile Search, an advisory service of Opus Research, today released research forecasting that U.S. and Western European mobile advertising revenues will reach a combined $5.08 billion by 2012, up from an estimated $106.8 million at year end 2007. The U.S. is anticipated to drive roughly $2.3 billion of the total, while European markets will see revenues approaching $2.8 billion within the forecast period. The figure represents a compound annual growth rate (CAGR) of 116 percent for the combined regions. MORE >>

31/10/2007 - YellowPages.com customized for iPhone/iPod Touch

AT&T’s site, YellowPages.com, has just been pimped for ease of use on your iPhone and iPod Touch, so should you need directory assistance, before paying those extremely bloated 411 charges, check YellowPages.com. I wonder if the other site, whitepages.com got the same treatment. MORE >>

30/10/2007 - Frost & Sullivan Recognizes Tellme

Based on its recent analysis of the North American hosted interactive voice response (IVR) services market, Frost & Sullivan has recognized Tellme, a Microsoft subsidiary, with the 2007 North American Frost & Sullivan Award for Product Line Strategy. MORE >>

30/10/2007 - Virgin offers wireless number listing

We can only hope this doesn’t lead to bigger things. Virgin Mobile announced yesterday the launch of ListYourself!, a service that allows mobile users to have their number listed in a national directory. Yes, we see this is a step closer to a dreaded Mobile 411, a service we’ve decried since we first picked up a mobile phone. Now, it is an opt-in service, so it’s not the devil himself. But it’s definitely a step in that direction, and it’s just not something we’re willing to welcome. MORE >>

30/10/2007 - WIRELESS DIRECTORY NETWORK: DIRECTORY ASSISTANCE FOR CELL PHONES

Last week flyte launched a new Web site for the Wireless Directory Network. WDN is developing the first global directory assistance database for mobile telephone numbers. MORE >>

25/10/2007 - International Directory Assistance Award Winners

The 2007 International Directory Assistance Conference and Awards took place on the 11th of October at the 5* Princesa Sofia hotel Barcelona. The highly successful event, sponsored by Market Location, included a two day conference featuring speakers and delegates from around the globe. The winners of this year's awards are all leaders in their particular market or field. MORE >>

25/10/2007 - Microsoft and Nokia Go User-Friendly

"With the success of the iPhone, mobile-phone players want to improve menus and other navigation tools on their own handsets—but at what cost? MORE >>

25/10/2007 - Virgin Mobile USA Launches Opt-In Wireless Listing Capability from LSSiDATA

NEW YORK, NY (October 23, 2007) – Virgin Mobile USA, Inc. [NYSE: VM] and LSSiDATA announced today the availability of ListYourself!, the first end-user application that enables wireless customers to control their mobile phone listing information in a national directory assistance database. MORE >>

23/10/2007 - Search Engine race in Indian mobile market

When it comes to internet search it is very well understandable with the amount of space both Google and Yahoo occupies but here comes another race apart from web and is the mobile search. The Indian budding mobile market is the next one that search engine service providers are eyeing for. The latest development in the corner is the ‘OneSearch SMS’ service from Yahoo. MORE >>

18/10/2007 - Irish telephone company announce hike in prices

Eircom has announced today that it is to increase several of its phone charges from 18 March. The company's monthly line rental is set to rise by €1.28 (excluding VAT), from €16.20 to €17.48. This price increase will mean an average increase of 2.9% on residential customers bills and 2% on business customer bills. MORE >>

18/10/2007 - Directory enquiries firm announces price drop

Call 11890 Ltd, the Irish directory enquiries company, has announced that from December 12, it will be 50 cents cheaper than either 11811 or 11850 for 02 customers who use directory enquiries. MORE >>

18/10/2007 - Virgin Mobile Directory Enquiries Rates Thread

Directory Enquiries is head-wreckingly pricey on mobiles. Virgin Mobile refuse to give any 118 rates to their users apart from those of their preferred service 118118. MORE >>

16/10/2007 - AT&T Launches New Directory Assistance Service

AT&T Inc. (NYSE:T) says a new directory assistance service is now available in Indiana. AT&T 1-800-YellowPages gives consumers free access to business listings. Callers who dial 1-800-YellowPages from area codes within Indiana can receive a listing for a specific busines or listings for a type or category of business at no cost. MORE >>

16/10/2007 - Truvo maximises yellow content with mobilePeople

Copenhagen, London 11 October 2007 – Truvo, a leading local search and advertising company operating across seven countries, has launched a downloadable Java search service for mobile users in The Netherlands based on mobilePeople’s popular liquidTM platform. Truvo, formally called World Directories, is the first international directory publisher to make a number of different content sources searchable next to their own yellow pages (Goulden Gids) and white pages (Nationale Telefoongids). MORE >>

15/10/2007 - Kiwis get mobile Yellow Pages

Yellow Pages Group, New Zealand’s leading directory publisher, today announced that they will launch their WAP2.0 mobile search service in conjunction with mobilePeople and Local Matters. MORE >>

02/10/2007 - 118.com Launches in the U.S.

InfoNXX, the owner of 118118 in the UK and 118218 in France, has quietly launched the local search site 118.com in the US. MORE >>

02/10/2007 - FREE Directory Assistance Supports Breast Cancer.

1-800-FREE-411, the free directory assistance company, has a pretty cool promotion going on right now. MORE >>

01/10/2007 - Call Genie Announces Agreement With Cellwand

Call Genie Inc. a leading provider of localized, voice-enabled search solutions to wireless carriers, directory assistance providers and Yellow Pages publishers, recently announced that it has entered into an agreement with CellWand Communications Inc, a leading provider of voice and location enabled enhanced directory assistance applications for wireless carriers, to support the launch of its newest version of the #TAXI service in the United States. MORE >>

01/10/2007 - Infonxx favourite to buy D.Telekom enquiries-report

FRANKFURT, Sept 29 (Reuters) - U.S.-based privately owned Infonxx Inc has submitted the highest bid for German telecom operator Deutsche Telekom's (DTEGn.DE: Quote, Profile, Research) directory of enquiries unit, a German business weekly reported on Saturday. MORE >>

01/10/2007 - D.Telekom may close M&B sale next week – source

DUESSELDORF, Germany, Sept 28 (Reuters) - Deutsche Telekom (DTEGn.DE: Quote, Profile, Research) is about to close the sale of Media & Broadcast, a unit of its business clients division T-Systems, a source familiar with the matter said on Friday. MORE >>

01/10/2007 - Deutsche Telekom about to sell directory enquiries

According to information gleaned by the German business magazine WirtschaftsWoche Deutsche Telekom is about to sell its directory enquiries service. MORE >>

28/09/2007 - Network Solutions and Ingenio Partner to Offer Pay Per Call

Network Solutions is partnering with Ingenio to offer Pay Per Call services to small businesses. This new partnership seeks to expand visibility for local businesses who want telephone leads from customers who are ready to buy their products or services. MORE >>

28/09/2007 - SWISS FIREFIGHTERS' RAP: IT'S HOT

A made-in-house,video, featuring male and female firefighters rapping and dancing in uniforms and hot pants, has become a world hit. MORE >>

28/09/2007 - Who Is Driving The Growth Bus?

THE PREDICTIONS OF MOBILE MARKETING growth often lack a clear rationale from analysts. Even as soothsayers I have seen anticipate 10x spending increases over the next few years, many are grounded in the same vague promises of "shifting ad budgets" that fueled the silly Web ad projections of 1999. It probably was healthy to hear Digitas Vice President and Media Director Jordan Bitterman say at OMMA East this week that mobile marketing is only at the edges of his radar for now. "It doesn't have the scale," he says. "Our marketers are looking for scale." MORE >>

28/09/2007 - Swisscom combines Connect 1144, 1811 services

Swiss incumbent Swisscom has combined its 1811 directory enquiries service and Connect 1144 operator service under one number: 1811. MORE >>

27/09/2007 - Unique Pay Per Call Service For Advertisers

The Pay Per Call service allows advertisers the ability to generate phone calls from their potential clients through their online marketing campaigns and only pay for the calls that they receive.Advertisers will be able to advertise to consumers who are searching for local businesses and wish to interact with a live person. Pay Per Call advertisers will also be allowed to run their ads across advertising networks, which consists of free directory assistance service providers, mobile search, leading search engines and Internet yellow page directories. MORE >>

27/09/2007 - Bangor Call Center To Close

BANGOR (NEWS CENTER) -- Verizon announced plans Wednesday to close a call center in Bangor, leaving 60 employees wondering about their future. The workers could be forced to relocate or leave their jobs. MORE >>

17/09/2007 - VoltDelta Completes Merger with LSSi

NEW YORK--Volt Information Sciences, Inc. (NYSE: VOL) announced today that its wholly owned subsidiary Volt Delta Resources, LLC, has completed the merger of a VoltDelta subsidiary with LSSi Corp. The newly merged entity, known as LSSi Data, is a wholly owned subsidiary of VoltDelta. Merger consideration was approximately $70 million in cash, subject to final adjustment based on LSSi Corp's working capital as of the closing date. MORE >>

11/09/2007 - Yellow Pages Online’s Future

The Internet Yellow Pages are not dead and probably will not be for some time, despite what you might have heard. MORE >>

24/08/2007 - 4-1-1 forecast to hit $462 million in revenue

A new forecast from the Kelsey Group has directory assistance revenue skyrocketing over the next five years. According to researchers the market will increase by more than 60%. MORE >>

16/08/2007 - Call Genie Announces New Senior Vice President

TORONTO, ONTARIO--(Marketwire - Aug. 15, 2007) - Call Genie Inc. (TSX VENTURE:GNE), a leading provider of localized, voice-enabled search solutions to wireless carriers, directory assistance providers and Yellow Pages publishers, today announced that Fred Moroni, has joined the company as Senior Vice President, Global Sales. In this role, Mr. Moroni will lead the company's global business development and account management functions. MORE >>

09/08/2007 - 118 118 staff abuse callers

HATE-filled directory enquiries workers have set up a page on the Facebook website — to abuse customers. MORE >>

06/08/2007 - North American Directory Assistance is ''Best of the Best''

CASTLE ROCK, Colo. --(Business Wire)-- Over the past six month, North American directory assistance providers (DA) performed at levels that are almost as high as statistically possible, making it "the best of the best." MORE >>

02/08/2007 - Apptera Serves Relevant Ads for eBay Auction Calls

Palo Alto, CA – AlwaysOn Summit -- August 1, 2007 – Apptera announced today that its MobileAd Technology is the ad serving technology behind UnWired Nation’s Voice Publishing Platform that also powers eBay Phone Alerts. MORE >>

20/07/2007 - Vodafone to start trial of fixed-line services

VODAFONE will test a partnership with a fixed-line broadband provider as it moves to end its total reliance on mobiles. MORE >>

20/07/2007 - Cablevision Now Offering Residential Customers Up to Four Lines of Its Leading Optimum Voice(R) Phone Service

BETHPAGE, N.Y., July 19 /PRNewswire-FirstCall/ -- Cablevision Systems Corp. today announced that it is now offering residential customers the option of up to four lines of the company's Optimum Voice digital phone service, judged the best phone service in Cablevision's market in a recent national survey, significantly extending the value and compelling consumer benefits of Optimum Voice. MORE >>

18/07/2007 - AT&T’s 1-800-YellowPages Free Directory Assistance

NEW YORK, NY (July 11, 2007) – Volt Delta Resources, LLC (VoltDelta), a wholly owned subsidiary of Volt Information Sciences, Inc. (NYSE: VOL), announced today that AT&T Inc. (NYSE: T) has successfully rolled out its next phase for 1-800-YellowPages (www.att.com/1800YellowPages) by making the service available to the entire state of California. VoltDelta provides the carrier-grade, integrated platform used for this Directory Assistance (DA) service. MORE >>

16/07/2007 - Connectivity to launch UK mobile number directory

Phone books still exist, but they’ve been rendered a bit useless by the proliferation of 118 directory enquiries services, who’ll give you any number you want over the phone, and even connect you. MORE >>

16/07/2007 - Brunei's GoldPages directory launched

BUSINESS networking in Brunei Darussalam will now be a breeze with the the launch of the GoldPages, a business directory that gives information on more than 4,000 local companies. MORE >>

13/07/2007 - AT&T’s 1-800-YellowPages Service Rolls-Out in California

San Bruno CA – July 12 – Upon the successful completion of a controlled trial, Apptera announced today that its MobileAd Technology will power the ad serving capability within the expansion of AT&T’s new ad-sponsored directory assistance service. After testing the service and gaining positive feedback from advertisers and callers in three cities for the controlled trial, AT&T Inc. (NYSE:T) has officially moved to the next phase of its product launch by making the service available to the entire state of California. Apptera’s MobileAd Technology provides the ad management and targeting component of the overall solution provided by VoltDelta, a wholly owned subsidiary of Volt Information Sciences, Inc. (NYSE: VOL). Apptera will continue to serve targeted ads to VoltDelta’s platform, available to landline or mobile callers when they dial 1-800-YellowPages (1-800-935-5697). MORE >>

12/07/2007 - 118 118 claims calls hike on back of Yell advertising

The Number 118 118 is claiming that the latest TV campaign from rival Yell has inadvertently helped to promote its service at the expense of Yell’s own 118 247 service. MORE >>

12/07/2007 - 118 118 launches new classified business

The Number UK today launches 118118//Media, a new classified advertising company offering businesses the opportunity to reach the tens of millions of callers to Britain’s most popular number, 118 118. MORE >>

11/07/2007 - AT&T Rolls Out Free Directory Assistance

AT&T 1-800-YellowPages Gives Callers Free Access to Nationwide Information and Provides Businesses the Opportunity to Reach Customers at Critical Moments MORE >>

11/07/2007 - Omniture Signs European Directory Firm

Orem, Utah-based web analytics provider Omniture said today that European Directories S.A., a provider of search and directory assistance, has selected Omniture for its local search sites. Financial size of the deal was not disclosed. European Directories operates a business that includes printed directories, online and mobile search, and directory assistance. The firm's services cover Netherlands, Finland, Austria, the Czech Republic, Slovakia, Denmark, Sweden, Poland and Gibraltar. Omniture said that European Directories will use its Omniture SiteCatalyst product to optimize its local search properties. MORE >>

09/07/2007 - Verizon Signs Long-Term Agreement With Call Genie

Verizon Signs Long-Term Agreement With Call Genie MORE >>

09/07/2007 - Sprint Expels Subscribers Over Heavy DA Usage

This is very strange (from the WSJ [sub req’d]); Sprint is terminating heavy directory assistance users:
The country’s third-largest wireless provider, with more than 53 million subscribers, has sent letters to about 1,000 subscribers terminating their contracts, according to Roni Singleton, a company spokeswoman.
MORE >>

09/07/2007 - Call Centre Advisors - Newport

Ready to work with the best in the business? Whether you re looking to get back to work, for a change of direction or a fresh take on call centre working, we ll give you everything you need to succeed. MORE >>

06/07/2007 - FREE411 Jingles it's way into Skype 3.5

Internet telephony provider Skype on Thursday announced that it will partner with Jingle Networks to provide U.S. customers with free directory assistance access via Jingle's 1-800-FREE411 offering. MORE >>

06/07/2007 - Ongoing SEO Consulting Benefits

When companies consider search engine optimization as a service, it’s important to understand that this kind of consulting comes in a variety of forms with the most popular being: phone consultations, site audits/reviews and ongoing SEO consulting. MORE >>

06/07/2007 - Skype Selects Jingle Networks

MENLO PARK, Calif.--(BUSINESS WIRE)--Jingle Networks, Inc., operator of the 1-800-FREE411 directory assistance service and Skype, the leading Internet communications company, today announced a strategic partnership to make the 1-800-FREE411 service easily accessible to Skype users in the United States. Jingle Networks’ 1-800-FREE411 service will now give U.S. Skype users (using Skype 3.5 for Windows) a free directory assistance service without the $2 to $3 fees typically charged by telephone carriers for regular 411 calls. MORE >>

06/07/2007 - Local.com patents SMS delivery system

Advertisers interested in SMS listings and ads will want to pay attention to a new patent secured by Local.com. The patent is for the delivery of sponsored directory listings through SMS and MMS platforms. It is the first of its kind. MORE >>

06/07/2007 - Local.com Secures Sponsored Link Text Message Patent

LOCAL.COM has secured a patent for the delivery of sponsored directory assistance listings via SMS and MMS, positioning itself as the conduit between advertisers, free 411 service providers and mobile search consumers. MORE >>

05/07/2007 - Local.com Could Slap Free411 with Licensing Fees

Local search site Local.com was awarded a patent Monday covering voice and mobile directory assistance, as well as the ad model used to monetize those searches. As a result of the U.S. Patent and Trademark Office's stamp of approval, the firm has enjoyed a high-flying stock price. Though implications for other players in the ad-supported directory space are also up in the air, Local.com does plan to attempt to charge competitors with patent licensing fees. MORE >>

25/06/2007 - Orange Selects PhoneSpots Mobile Advertising Solution

Highly Targeted Advertising Delivered to Mobile Phones Following Directory Assistance Calls

OAKLAND, CA--(Marketwire - June 19, 2007) - PhoneSpots, a provider of next-generation mobile phone advertising, announced today that Orange UK, a leading provider of mobile phone service and directory assistance, has selected PhoneSpots' mobile advertising exchange to deliver enhanced listing information and targeted advertising to mobile phones that call the company's popular "118 000" directory assistance service. Following each call to 118 000, a text message containing the enhanced listing and advertising is automatically sent to the caller's phone. More information about PhoneSpots and its mobile advertising exchange may be found at www.phonespots.com.
MORE >>

25/06/2007 - Three On Your Side: 1-800-FREE-411

Cellphone users can rack up major fee's using wireless directory assistance. Some charges are as much as a cup of good coffee. Add that to your fees. There's got to be a better way to get phone numbers.
Well, the old fashioned way of getting telephone information and paying for it is over.
MORE >>

25/06/2007 - Free directory assistance to be tested here

Verizon Communications said Wednesday that it has chosen Denver as one of two test markets for a new directory-assistance service that is free for users.
The catch is that callers have to listen to one or two advertisements before they get the number or information they're looking for. The ads typically last 10 to 25 seconds.
MORE >>

25/06/2007 - Exalead surges in French search

French search engine Exalead is now growing its user base faster than Google or any of its rivals.
The site grew its share 16.1% between April and May, while Google grew 0.4%, Yahoo! fell 7.1% and MSN was down 5.6%, according to XiTi Monitor.
MORE >>

20/06/2007 - Volt Delta Resources, LLC to Acquire LSSi Corp

NEW YORK-Volt Information Sciences, Inc. (NYSE: VOL) (the Company) announced today that Volt Delta Resources, LLC. (VoltDelta), a wholly owned subsidiary of the Company, has signed a definitive merger agreement with LSSi Corp. (LSSi) and certain shareholders of LSSi. As a result of the merger, LSSi will become a wholly owned subsidiary of VoltDelta. The total merger consideration will be approximately $70 million in cash subject to adjustment after the closing based upon the amount of LSSi's working capital on the closing date. MORE >>

20/06/2007 - Consumers to Receive Mobile Phone Advertising

OAKLAND, CA--(Marketwire - June 19, 2007) - PhoneSpots, a provider of next-generation mobile phone advertising to support mobile local search, today announced that Ahhaaa/118100, a leading provider of telephone directory assistance in Sweden, has selected the PhoneSpots Mobile Advertising Exchange to deliver targeted advertising to consumers who have called or sent SMS for directory assistance. The advertising is in the form of text or multimedia messages sent to consumers' mobile phones and may be accompanied by value-added content, such as coupons or maps. Users of the company's Web-based local search service will receive similar advertisements. The PhoneSpots Mobile Advertising Exchange enables mobile local search providers, such as directory assistance operators and yellow pages publishers, to differentiate their service offerings and to create new revenue opportunities. More information about the PhoneSpots Mobile Advertising Exchange is available at www.phonespots.com. MORE >>

20/06/2007 - SEAT PG denies Thomson sale talk

SEAT Pagine Gialle has denied reports that a planned exit by its private equity backers could prompt a sale of the Italian group's Thomson telephone directories in the UK. MORE >>

20/06/2007 - Metro One Signs Enhanced Directory Assistance Contract With PCS1

PORTLAND, Ore.--(BUSINESS WIRE)--Metro One Telecommunications, Inc. (Nasdaq:INFO), a developer and provider of Enhanced Directory Assistance® (“EDA”) and other enhanced telecom services, today announced that it has entered into a multi-year contract to provide EDA and other services to subscribers of PCS1. PCS1 is a 58-year old full service telecommunications company, providing small and medium-sized business customers in California with high-quality, Centrex-based, local and long distance services, voice messaging and ISDN/DSL Internet access. MORE >>

18/06/2007 - For the record 15 June

Molex to close Cork factory | Hosting365 says problems have been resolved
US electronics firm Molex is to make 80 workers at its Cork factory redundant. The company, which manufactures electrical connection systems, is to close its factory in Millstreet as part of a restructuring of its Irish operations. The firm currently employs 100 people at its Millstreet operation and around 400 at a plant in Shannon.
MORE >>

14/06/2007 - suchen.de Launches Mobile Search

13 June, 2007 - German local search pioneer cooperates with mobilePeople and IT2media to offer Java based mobile search client in Germany MORE >>

14/06/2007 - Let us guide you

Are you in search for something fun to do, an exciting place to eat, information on the community or a new home? We have the solution to all four. MORE >>

13/06/2007 - INTERNET & MOBILE DIRECTORIES NOT RESPONSIVE TO CONSUMER CALLS

NEW YORK, NY (June 5, 2007) – Nearly two-thirds of businesses listed in a typical Internet and mobile directories aren't responsive to an immediate consumer request for service. That’s the major finding of a new survey of 5,000 local businesses, conducted in April in the Los Angeles area by FastCall411 (www.fastcall411.com), a startup dedicated to improving the search experience for consumers in need of local service providers. MORE >>

04/05/2007 - Football star's internet legal threat to 192.com

Ipswich football ace Kieron Dyer is today considering legal action after a directory inquiries service listed him as a “serial roaster”. MORE >>

30/04/2007 - Italian-Spanish Consortium Gets Control of Telecom Italia

Spain's phone giant Telefonica and a group of Italian financial heavyweights Saturday bought 100% of Telecom Italia's largest shareholder, ending a long battle over control of Italy's main telecommunications operator in a EUR4.1 billion deal. MORE >>

25/04/2007 - PhoneSpots Launches Mobile 'Ad Exchange,' Announces AT&T Deal

Directory assistance vendor PocketThis has rebranded as PhoneSpots and relaunched a new mobile ad "exchange." The company has been around since 1999 and pioneered the "send to mobile" feature now in widespread use on local search sites. PocketThis originally offered enhanced results (additional content and links) from directory assistance queries when users opted to receive them as text messages. Its relationships were primarily in Europe. MORE >>

25/04/2007 - INFOTE of Greece to implement new directory publishing platform

DPS, the directory publishing platform offered by Volt Delta International, has been chosen by INFOTE of Greece to replace its current publishing platform. INFOTE is Greece's largest provider of yellow pages; Volt Delta International is a subsidiary of the US based Volt Information Sciences. MORE >>

25/04/2007 - Paisley Group Confirms LSSi Listings Most Accurate in Industry – for Fifth Year in a Row

For the fifth year in a row The Paisley Group, the telephony industry’s leading measurer of directory assistance accuracy, has determined that LSSi’s United States database of telephone listings is the most accurate in the industry. MORE >>

25/04/2007 - Yell shares plunge as US phone book earnings drop

Yell, owner of Yellow Pages, shocked investors yesterday by warning that growth in its core US classified directories business had faltered due to intense competition. MORE >>

24/04/2007 - ‘Sing Your Heart Out Ireland!’ as directory enquiries duo take to the streets for Temple Street Children's University

118 50, the Irish Directory Enquiries number, has announced the launch of a massive nationwide on-street and internet promotion, ‘Eurovisionoke’, today. This all singing, all dancing promotion will see the two quirky characters 118 and 50, from the directory enquiries’ television ad campaign, taking to the streets of the nation’s main cities, encouraging the people of Ireland to sing their favourite Eurovision song, in a nationwide ‘Eurovisionoke’. 118 50 will donate proceeds from this campaign to Temple Street Children’s University Hospital. MORE >>

23/04/2007 - Thomson Directories appoints head of marketing

Thomson Directories has promoted Jill Pringle, usage marketing manager, to the new role of head of marketing. She will report to product and marketing director Gary Brown and takes over her new role immediately. MORE >>

12/04/2007 - Firm clinches £4m delivery contract

Door drop delivery firm LinkDirect has won a contract worth £4m to deliver BT telephone directories to homes across the UK. MORE >>

03/04/2007 - Schools in Yellow Pages tree for all

Schools across Scarborough are busy trying to collect as many old Yellow Pages directories as they can to win hundreds of pounds.
MORE >>

26/03/2007 - Telecom sells Yellow Pages for $2.24b

Telecom has sold its Yellow Pages directories business to Hong Kong-based private equity fund CCMP Capital Asia and Canada's Teachers' Private Capital for $2.24 billion. MORE >>

21/03/2007 - 118 118 to sponsor ITV1 movies

118 118 is to continue with a high profile presence on TV as the new broadcast sponsor of ITV1 movies. MORE >>

21/03/2007 - KPN In Talks To Enter Spanish Mobile Telephony Market

Dutch telecommunications operator Royal KPN, Tuesday said it is in talks to launch services as a mobile virtual network operator, or MVNO, in Spain, which would entail leasing capacity from local network operators to offer an own-brand service. MORE >>

09/03/2007 - Thomson Local to rebrand directory

Directories brand Thomson Local has announced it is rebranding its famous blue classified directory. MORE >>

09/03/2007 - Australian Consumer body slams proposed directory assistance changes

The Consumers' Telecommunications Network (CTN) has come out strongly against a decision by the Australian Communications and Media Authority (ACMA) to allow extra, charged, services to be provided on the directory assistance number 1223. MORE >>

07/03/2007 - CVC emerges as frontrunner for New Zealand Yellow Pages

Private equity fund CVC Asia Pacific is emerging as the frontrunner to buy Telecom's Yellow Pages directories business, which looks set to fetch a sum at the top end of analysts' expectations. MORE >>

05/03/2007 - Call 11890 extends free enquiries service in Ireland

Directory enquiries company Call 11890 is investing EUR3.5 million to extend its free service from landlines until the end of March. MORE >>

02/03/2007 - Seven Network in line to win $2bn Telecom New Zealand deal

THE Seven Network and its new private equity partner Kohlberg Kravis Roberts have made a shortlist to buy Telecom New Zealand's directories business in a deal worth as much as $2 billion. MORE >>

27/02/2007 - 192.com launches 2007 Electoral Roll

192.com is retaining its status as the UK’s most powerful people finder as it makes this year‘s Electoral Roll data available today. The 2007 Electoral Roll adds 29 million new names and addresses to 192.com, bringing the total number of current and historical records available to over 200 million.
MORE >>

23/02/2007 - Infoserve launches advanced online local business directory

Infoserve, the local search company, has launched a new online business directory that will make it significantly easier and faster for the 76% of the UK population searching for businesses on the Internet. MORE >>

21/02/2007 - RR Donnelley to move blaze press to Poland?

RR Donnelley's UK print site in Flaxby Moor has been dealt a further blow with news that the press devastated by fire last year is to be moved to Poland. MORE >>

10/01/2007 - Will the white pages wither in a wireless world?

More than half of Albuquerque 's phone numbers will likely be missing from the new 2007 Dex white pages as they appear on doorsteps across the city this month. MORE >>

09/01/2007 - go2 Delivers More Than One Billion Mobile Page Views

Leading Local Search and Content Network Crosses New Mobile, Local Content Milestone. MORE >>

09/01/2007 - Motorola To Use Yahoo's New Mobile Software

Motorola will use Yahoo's new mobile software in its phones.
MORE >>

09/01/2007 - Yell gives Newport plenty to shout about

Directory business Yell will today announce plans to open a multi-million-pound call centre in Newport. MORE >>

06/12/2006 - Royal British Legion DQ service goes live.

The Royal British Legion has launched a DQ service – 118 PDQ (737) as part of a new fundraising strategy using smart telephony. MORE >>

02/12/2006 - Yootsa.com, The Meta Search Engine, Launches its UK Edition Yootsa.co.uk

The UK search engine will provide local UK results in both search and from selected partners providing offers specific to United Kingdom visitors. MORE >>

01/12/2006 - Management Shuffle At Scientigo: New CEO Takes Over; Two Other Execs Leave

Scientigo, a company focused on local and mobile search technology as well as enhanced directory assistance services, has a new chief executive officer. MORE >>

30/11/2006 - Survey Finds Internet Yellow Pages Users Opt for Click to Call Enabled Businesses

80 Percent of Click to Call Users Say Click to Call Enhanced Yellow Pages Website Experience. MORE >>

30/11/2006 - Yell.com revamps its website

Yell.com has relaunched with new features including an online shopping channel. MORE >>

30/11/2006 - Hispanic Yellow Pages of America, Inc. Launches Tus Amarillas Spanish-language Directory in Chicago

Hispanic Yellow Pages of America, a portfolio company of Hispania Capital Partners, is unveiling its Tus Amarillas Spanish-Language directory December 2006. MORE >>

30/11/2006 - Free 411 passes 100m uses

MORE >>

30/11/2006 - Free Directory Enquiries in the UK

118 118 operator, ‘The Number’ is set to announce next week that it will launch the UK’s first free directory enquiries service. MORE >>

29/11/2006 - Qwest Wireless Offers More of the 411

Qwest Wireless is hoping its customers will use its directory assistance service for more than just phone number lookups. The communications service provider is adding several new services to the offering, including driving directions and movie listings. MORE >>

29/11/2006 - Yellow Book USA Acquires Coastal Telephone Directory

Yellow Book, the USA’s oldest and largest independent yellow pages directory, announced today that it has acquired the Coastal Telephone Directory, which serves communities along the Washington and Oregon coast, from Impact Directories.
MORE >>

28/11/2006 - Australia - Privacy concerns over phones

PROPOSED federal legislation to protect information stored in a massive public phone number database is fundamentally flawed, according to the Australian Privacy Foundation. MORE >>

28/11/2006 - 118 918 - the directory enquiries service that supports Oxfam

Spiritel plc (AIM: STP), the telecommunications company, is pleased to announce that in partnership with the charity Oxfam it has today launched a unique directory enquiries service from which 9p from every call will be given to Oxfam. The enquiries service is priced at the same level as the UK's major directory services and uses the number 118 918, with the 9 signifying the 9p per call charitable contribution to Oxfam. MORE >>

28/11/2006 - Next Gen Publishing releases 'Forbes Yellow Pages' in Mumbai

Next Gen Publishing, a leading content generating company formed by Forbes Group and HDFC has released Forbes Yellow Pages, Mumbai. MORE >>

28/11/2006 - USA - Reverse Phone Number Look Up Just Got Easier for Unlisted Numbers and Cell Phones

A1peoplesearch.com offers businesses and verified individual users access to name and address information on approximately 80% of all unlisted phone numbers as well as access to names from 35% of all cell phone numbers.

MORE >>

23/11/2006 - Profits at 118 118 plummet

The directory services business 118 118, which recently scrapped plans for a $1.1 billion (£580 million) flotation, has suffered a near 100 per cent fall in profits. MORE >>

22/11/2006 - DA Insider: launch eagerly anticipated by Directory Assistance sector

Publication aims to provide the voice of the Directory Assistance and Information Services sector.

DA Insider, a global B2B publication addressing the needs of the Directory Assistance and Information Services sector, has launched, with the first issue due out in late November.
MORE >>

22/11/2006 - Telstra eyes NZ yellow pages

Australian rival Telstra is understood to be bidding for Telecom's Yellow Pages unit through US investment bank Bear Stearns, according to a report in today's Australian newspaper.
MORE >>

21/11/2006 - Dogpile® Outperforms Other Search Engines in Customer Satisfaction

Dogpile.com, the search engine that combines the top results from all the leading search engines, ranked highest in overall customer satisfaction among Internet users, according to the J.D. Power and Associates 2006 Residential Online Service Customer Satisfaction Study. The study was based on responses from 10,787 residential customers of Internet service providers nationwide. MORE >>

20/11/2006 - Redstone constructs a future-focused network for RIBA networks

Date - 20 November 2006 - Redstone Plc, a leading provider of IT and communications solutions, has successfully delivered a substantial contract to provide RIBA Enterprises, suppliers of services and solutions to construction industry professionals, with a new data and telephony infrastructure across seven of its UK sites. MORE >>

17/11/2006 - Innovative, convenient wireless service now available in Atlantic Canada.......

Aliant launches TAXI MORE >>

17/11/2006 - Verizon's Wholesale 411 Service Get New Tools

Wireless Customers Served by Verizon's Wholesale 411 Service Get New Tools for Language. MORE >>

16/11/2006 - LogicTree’s Masoud Loghmani Named Finalist

LogicTree’s Masoud Loghmani Named Finalist for the Tech Council of Maryland’s CIO & CTO Live ! Awards MORE >>

16/11/2006 - FAST Search Powers Local Search Engine....

Fast Search and Transfer, developer of search technologies, has entered into an agreement with directory services provider, Fonecta. Fonecta's search engine, www.fi, is powered by the FAST Enterprise Search Platform. MORE >>

16/11/2006 - Mobile Search Market Shows Growth

Digital Mobile: Search still on hold MORE >>

14/11/2006 - 118 118 moves to Sky

118 118 moves...... MORE >>

14/11/2006 - Verizon spins off directory business...

Verizon
MORE >>

10/11/2006 - Ode To The Days Of Ma Bell

1800FREE411....... MORE >>

10/11/2006 - Wrong information ?

Woman gets bill.... MORE >>

09/11/2006 - Ask.com, Human Powered Search Engines,

Human Powered Search Engines, Show Key Trends....... MORE >>

09/11/2006 - World Directories Group Partners with FAST

FAST Enterprise Search Platform Increases Relevancy and Speed of
Online Search
MORE >>

09/11/2006 - Sprint VOIP deal

Suddenlink Reaches Sprint VoIP Deal.... MORE >>

07/11/2006 - New Directory Assistance Services Have Users Calling The Telemarketers

Here's A Switch: New Directory Assistance Services 411FREE.... MORE >>

06/11/2006 - Children hook up to recycle plans

PUPILS across Flintshire are about to join in the race to recycle old Yellow Pages and help increase woodlands in Wales - one of the least wooded countries in Europe.

MORE >>

06/11/2006 - Need The 411? Then Say Hello To Advertising

Verizon, the dominant local phone company in the Tampa Bay area, launched a pilot project Wednesday that inserts recorded commercials into the 411 calls made by its traditional land-line phone customers. MORE >>

06/11/2006 - Yellow Pages New Zealand sure to lure big players

Investment bankers, eyeing millions of dollars in fees, will be queuing up to advise Telecom on the sale of its Yellow Pages business. MORE >>

03/11/2006 - Telecom to sell Yellow pages directory

Telecom Corp today reported when delivering its first quarter result that would sell its Yellow pages directory group.
MORE >>

02/11/2006 - Yell hands £20m ad business to Mother after long pitch

Mother has scooped directories business Yell's £20m advertising account, following a final two-way shoot out against Vallance Carruthers Coleman Priest.
MORE >>

02/11/2006 - Singapore - Yellow Pages acquires search engine to boost online business

Yellow Pages is investing more than S$1 million to enhance the technology and capability of its Internet Yellow Pages. MORE >>

02/11/2006 - Scientigo Announces Leadership Change

Scientigo, a technological innovator in local/mobile search, enhanced directory assistance solutions and a wide array of location based services, today announced that Cynthia White, President and Chief Operating Officer, has assumed leadership responsibilities. MORE >>

01/11/2006 - Jem Telecom and AskMeNow Align to Provide Intelligent Mobile Answers for BlackBerry Customers in the United Kingdom

AskMeNow and Jem Telecom sign an agreement to distribute, support and bill for the AskMeNow service on BlackBerrys sold through Orange, O2, T-Mobile and Vodafone in the United Kingdom. MORE >>

01/11/2006 - JumpTap Partners with Autodesk, SuperPages.com, and WhitePages.com to Offer Location-Based Mobile Search

Through these partnerships, JumpTap is expanding its current mobile search and advertising offerings by providing mobile operators with enhanced, local search capabilities for their subscribers. MORE >>

31/10/2006 - France - Free 118 Service closed down

Since Friday 27th October, the Free 118.818 service has been out of operation. MORE >>

30/10/2006 - Yellow Pages New Zealand looks up Yahoo

Telecom is leaning towards Yahoo as its online partner in a deal that would pave the way for the sale of its Yellow Pages directories business, after attempts to establish a far- reaching partnership with Google stalled, sources say.
MORE >>

30/10/2006 - Seat Pagine Gialle launches PagineGialle NAV

Seat Pagine Gialle has launched PagineGialle NAV, a state-of-the-art satellite navigation system for the Italian market, which includes the databases of the PagineBianche and PagineGialle directories with 20 million people and over 3 million businesses. MORE >>

27/10/2006 - 118 Group plc prepares to launch 118NOW

CEO 118 Group Holdings plc announces the successful Ofcom application for 118NOW directory service. MORE >>

26/10/2006 - Yell.com and Thomasglobal.com Collaborate to Offer Global Business-To-Business Search Results in the UK

For the first time, Yell.com can now offer business-to-business search results from outside the UK. The agreement with New York-based Thomasglobal.com significantly expands Yell.com's business-to-business search facility and reach, particularly for industrial classifications. It now extends to Europe, North and South America and Asia.
MORE >>

25/10/2006 - Mexico's Telmex to buy U.S. phone directories firm

Giant Mexican telecommunications company Telmex said on Tuesday it bought an 80 percent stake in a company that publishes Spanish-language phone directories in the United States for an undisclosed amount.
MORE >>

24/10/2006 - PagesJaunes Groupe

Revenue growth of 6.1% in the first nine months and forecast of revenue growth in excess of 6% in full-year 2006.
MORE >>

22/10/2006 - Goldman, Hearst Lead Jingle Investors

Jingle Networks, a provider of free directory assistance supported by ads, has raised $30 million in new funding from a group of investors led by Goldman Sachs & Co. and Hearst Corp., the company planned to announced Monday.
MORE >>

20/10/2006 - Canada - Quebecor World, Yellow Pages in C$1 bln deal

Quebecor World said on Thursday it had signed a C$1 billion (US$885 million) deal with Yellow Pages Group to extend printing contracts for Yellow Pages directories. MORE >>

20/10/2006 - Largest Canadian independent telephone directory firm launches into Toronto market

Canadian Phone Directories Inc. (Canpages), a British Columbia-based company with more than 70 independent telephone books
across Canada, is launching into the Toronto marketplace this month.
MORE >>

19/10/2006 - Metro One Renews Multi-year Contract With Integra Telecom To Provide EDA, Other Services

Metro One Telecommunications on Wednesday announced that it has renewed a multi-year contract to provide Enhanced Directory Assistance MORE >>

19/10/2006 - Verizon Spins Off Directory Services Business

Verizon Communications Inc. is spinning off its directories company in a deal that promises to help it get rid of approximately $7 billion in debt. MORE >>

17/10/2006 - Verizon Communications

Verizon Communications is close to deciding to spin off....... MORE >>

17/10/2006 - Nokia

Nokia Mobile search....... MORE >>

17/10/2006 - Yellow Pages New Zealand launches 018 TXT

Yellow Pages Group, operator of the national 018 directory assistance service, today officially launched its new ‘018 TXT’ service for Telecom mobile phone customers. MORE >>

13/10/2006 - Independent Yellow Pages Publishers

Publishers Move Closer to Customers with Innovectra’s Complete Online Media Integration Services........ MORE >>

12/10/2006 - Portals Encroach On 411

Google, Yahoo & MSN........ MORE >>

12/10/2006 - Yellow Pages

Yellow Pages Group Ranks Among Canada's Top 100 Employers....... MORE >>

11/10/2006 - Tellme Networks and Cingular Wireless

Tellme and Cingular plan broader service....... MORE >>

11/10/2006 - LSSI

LSSi’s Database Inquiry Demand To Exceed 3 Billion Transactions In 2006... MORE >>

11/10/2006 - Voice-Enabled mobile

Will Voice-Enabled Mobile Search Kill Directory Assistance ?
MORE >>

11/10/2006 - Eniro & BTSLogic

Eniro Named “Best Mobile” and “Best European” Directory Assistance Service.. MORE >>

11/10/2006 - KKR Buys France Telecom PagesJaunes Stake For EUR3.31 Billion

France Telecom's shareholding was taken over by Mediannuaire, a KKR affiliate. MORE >>

10/10/2006 - Jobs: School at work

Infonxx Inc. MORE >>

10/10/2006 - 118 Group

118 Group Holdings Appoints Space and Time Design to Manage Brands
MORE >>

09/10/2006 - National Directory Service New Zealand - 018

Helping to find the number you need MORE >>

06/10/2006 - 1-800-FREE411 Hits Chord

Consumers Nationwide Save Over $120 Million Using New Free Directory Assistance Service...... MORE >>

05/10/2006 - 11890

Irish directory enquiries firm 11890... MORE >>

04/10/2006 - Yellow Pages

Yellow Pages to step up online presence MORE >>

04/10/2006 - Hawaiian Telcom offers new package deal

The myChoice bundle includes unlimited Directory Assistance..... MORE >>

03/10/2006 - AT&T Operator Services Introduces New Directory Assistance Service

Business Category Search Functionality Helps Callers Find Listings Without Providing Specific Names of Businesses.... MORE >>

03/10/2006 - LSSi Europe

LSSi Europe and Novasys in Pan-European Deal to Launch Enhanced Directory Assistance Services.... MORE >>

03/10/2006 - Orange Navigation 7, Orange France’s new satellite navigation

New interface, 3D view, call centre interface with 118 712 directory assistance service MORE >>

03/10/2006 - Vads Contact Centre Services Malaysia

VADS to run TM Retail Contact Centre.... MORE >>

03/10/2006 - Yellow Pages Group

Yellow Pages Group and MTS Allstream Complete Directory Business Transaction... MORE >>

02/10/2006 - Going Mobile

A browser-equipped cell phone...... MORE >>

02/10/2006 - 800-411-SAVE or 800-FREE-411

Tired of racking up big bills...... MORE >>

28/09/2006 - Call Genie

Wins Major International Award for Technology Advancement.....
MORE >>

28/09/2006 - 118 Group - 350 New Jobs

It opens 8,000 Square Foot Office Building..... MORE >>

27/09/2006 - Online Yellow Pages

Consumers in Sweden and the Netherlands Lead Other Countries in the Adoption of Online Yellow Pages and Local Search MORE >>

27/09/2006 - Business Category Searches with Qwest

Directory Assistance Callers Can Now Directory Assistance Callers Can Now Access Nationwide Business Category Searches with Qwest 4-1-1Access Nationwide Business Category Searches with Qwest 4-1-1 MORE >>

26/09/2006 - BT In Book Blunder

Phone books get delivered to addresses 160 miles from where they were supposed to end up............ MORE >>

25/09/2006 - British phone books

British phone books dating back to 1880 to go online...... MORE >>

25/09/2006 - Declaring war on directories !

Phone books are taking over your street, one by one.... MORE >>

25/09/2006 - How to play the (118) numbers game

You don't always get what you pay for from the new services..... MORE >>

22/09/2006 - Sensis drops the pages

Sensis drops the pages, lays claims to 'Yellow'....... MORE >>

22/09/2006 - Web directories

Web directories :Five simple steps to ROI..... MORE >>

22/09/2006 - Voice-Enabled Directory Services

Voice-Enabled Directory Services Give Consumers Instant Access To Local Information.... MORE >>

22/09/2006 - TheStreet.com, Inc. and DirectoryM

TheStreet.com, Inc. and DirectoryM Launch TheStreet.com Business Directory...
MORE >>

22/09/2006 - KPN

KPN Gets More Wiggle Room After Dutch Govt Sells Stake...... MORE >>

21/09/2006 - R.H. Donnelley Hires Cramer-Krasselt

R.H. Donnelley, one of the largest publishers of Yellow Pages...... MORE >>

21/09/2006 - Thomson Directories targets businesses

Thomson Directories targets businesses with new website... MORE >>

21/09/2006 - Qwest apologizes

Qwest apologizes for mistakes in phone books...
MORE >>

21/09/2006 - INFONXX Grows

INFONXX Grows its Footprint in the Fingertip Information Space.. MORE >>

20/09/2006 - Hoping For A Media Assist, CBS Tries Directory Assistance

In an effort to leave no new media stone unturned to help launch its new season, CBS is now turning to one of the oldest platforms of all: telephone operators. MORE >>

20/09/2006 - Company to Surpass 1 Billion Enquiries

Company to Surpass 1 Billion Directory Assistance enquiries........ MORE >>

20/09/2006 - Local Matters and Mobile People Partner

Local Matters and Mobile People Partner to Deliver Integrated Mobile Search Platform MORE >>

19/09/2006 - 018 Directory Assistance

018 directory assistance judged best in the world..... MORE >>

19/09/2006 - SumTotal Manages Learning for European Directory Services

SumTotal Manages Learning for European Directory Services Company Seat Pagine Gialle MORE >>

19/09/2006 - NEW YORK Callers checking 1-800-FREE411 on Sunday for directory assistance

Network Puts Show Promos 'On Call'
MORE >>

15/09/2006 - Yellow Pages Group Obtains Regulatory Clearance

Yellow Pages Group Obtains Regulatory Clearance for the Acquisition of MTS Media MORE >>

14/09/2006 - Directory Assistance SafeDate service

192.com Business Services launches 192 SafeDate to help dating sites protect their customers...
MORE >>

13/09/2006 - DA Insider - Directory Assistance Trade Magazine

Directory Assistance Trade Magazine Launched at International DA Conference and Awards..........

MORE >>

13/09/2006 - Verizon Directory Goofs ?

Verizon May Pay $2 Million For Directory Goofs MORE >>

13/09/2006 - AskMeNow

AskMeNow Aligns with Kyocera Wireless to Provide Intelligent Mobile Search and Delivery of Opt-In Mobile Ads; Kyocera Wireless to Offer Pre-Loaded AskMeNow on Select Handsets MORE >>

12/09/2006 - 118 trades prepares to become one of Chelmsford's (UK) largest employers

118 trades the fast growing internet directory service based in Chelmsford..... MORE >>

12/09/2006 - Schwartz Communications Wins 10 New Clients

Including WhitePages.com (Seattle, Wash.)--the leading provider of online directory assistance services to consumers. MORE >>

11/09/2006 - Need a taxi? Just call my name

One graduate has changed his name to 118 Taxi to promote his new company. MORE >>

11/09/2006 - BellSouth to close Paducah call center

National DA Call Center to close...... MORE >>

11/09/2006 - BellSouth Hopes to Integrate Yellow Pages and 411

In an attempt to boost the popularity of its 411 directory assistance....... MORE >>

11/09/2006 - V-ENABLE Unveils Mobile Industry's First Enhanced Directory Assistance

V-ENABLE Unveils Mobile Industry's First Enhanced Directory Assistance Solution During CTIA; Voice-Enabled Directory Services Give Consumers Instant Access to Local Information MORE >>

08/09/2006 - 2006 International Directory Assistance Award Winners

The 2006 Directory Assistance Winners are Announced...... MORE >>

07/09/2006 - BellSouth adds to key word search to 411

Seeking to boost its 411 traffic, BellSouth is testing a service that lets callers find local businesses based on keyword searches, in addition to location. Rather than ask for a specific business name, callers can instead ask for the nearest pizza parlor or a dry cleaners that handles upholstery. MORE >>

07/09/2006 - Directory Assistance Trade Magazine Launched at International DA Conference and Awards

A unique publication has been launched this week with a very specific target audience, workers in the newly competitive and rapidly growing directory assistance marketplace. The magazines creators hope to bridge the knowledge gap between countries and link the suppliers and service providers allowing for the free sharing of information to all readers. MORE >>

06/09/2006 - Atlanta Callers Experience Advanced Business Searches at No Extra Charge With BellSouth 411 Trial

No Name? No Address? No Problem for BellSouth Easy Business Finder Service..... MORE >>

05/09/2006 - 118 trades announces major investment in IT platforms for growth plans

118 trades Invest £250k in new information technology platform....... MORE >>

04/09/2006 - International Directory Assistance Awards 2006

The build up has started for the 2006 International Directory Assistance Awards to be held this week......... MORE >>

01/09/2006 - Corunna call centre's closing to cost 124 jobs

About 124 unionized workers will lose their jobs with the closure of a call centre in Canada.......... MORE >>

31/08/2006 - Telstra readies Telecom NZ directories bid-paper

Australian phone company Telstra Corp. Ltd. was preparing a bid for Telecom Corp.Ltd........ MORE >>

30/08/2006 - Yellow Book adds Clarke

A popular local phone directory is now part of Yellow Book USA..... MORE >>

26/08/2006 - Online Yellow Pages Grow, Print Declines

The Yellow Pages industry is about to release its annual usage study, according to which growth is coming from online. MORE >>

24/08/2006 - Dobson turns to Verizon for directory assistance

Verizon Communications Inc. announced a deal to provide directory assistance to customers of Dobson Cellular Systems, a subsidiary of Dobson Communications Corp. MORE >>

23/08/2006 - DirectoryNET's Skip Tracing Capabilities Now Integrated with CR Software's

DirectoryNET's Skip Tracing Capabilities Now Integrated with CR Software's Collection Resource System Packages
MORE >>

23/08/2006 - 118 trades allows 50,000 new businesses to join for free

118 trades prepares to list 50,000 businesses for free as directory business expands. MORE >>

21/08/2006 - Mobility drives 411 use

Mobility Drives 411 Use, Types of Calls Reflect Varied Lifestyles, But Pizza Is Loved by All MORE >>

20/08/2006 - Yellow Pages could fetch $1b

Telecom has confirmed it has been considering the sale of its highly profitable Yellow Pages directories business, which analysts say would likely fetch more than $1 billion. MORE >>

16/08/2006 - Disruption to Gibtelecom's automated services

Disruption to Gibtelecom's automated services including Directory Assistance MORE >>

01/08/2006 - Volt Delta International powers T-Com's new Automated Directory Assistance Service in Germany.

Volt Delta International, a subsidiary of US based Volt Information Sciences (NYSE: VOL), has provided the technology that is supporting T-Com's new and recently launched automated directory assistance system accessible by dialing 11864.
MORE >>

26/07/2006 - CALL GENIE ANNOUNCES MOU’s AND LIMITED TRIAL WITH VERIZON

Call Genie Inc. (TSX-V: GNE) announced today that it has entered into Memorandums of Understanding ( “MOUs”) with Verizon to determine and demonstrate the capabilities of Call Genie’s Enhanced Voice Directory (“EVD™”) technology. MORE >>

21/07/2006 - PagesJaunes warns on sagging call volumes

PagesJaunes, the French directories business, warned that sagging call volumes in the directory enquiries market and higher-than-expected advertising expenditure would mean that it would achieve full-year sales and margins in the lower part of the target range. MORE >>

20/07/2006 - 118 Group Announces Larger Call Centre Operation in India

Daniel Corby, CEO and founder and 118 Group, the multi million £ business based in Essex, has announced plans to double the size of the Indian call centre operation that is based in Salt Lake City, Calcutta. MORE >>

20/07/2006 - Officials demand Verizon keep 4 free directory assistance calls

Two state officials on Wednesday demanded that Verizon Communications Inc., the dominant provider of local phone service in New Jersey, continue to provide four free calls to directory assistance a month.
MORE >>

20/07/2006 - PeopleFinders.com Offers Investigator-Assisted Background Checks Online

PeopleFinders.com, the leading people search site on the Web, offers users investigative assistance when doing online background checks. MORE >>

20/07/2006 - Need a phone number? Italian convicts can help

Italy's biggest phone operator, Telecom Italia, on Thursday presented its new call-center in Rome's largest prison, where 24 inmates are glued to a computer screen to answer thousands of requests for phone numbers and addresses every day. MORE >>

18/07/2006 - WhitePages.com Adds New Partner to People Search Network

WhitePages.com, the leading provider of free online directory assistance services, today announced that Jingle Networks, Inc., operator of 1-800-FREE411, the nation's leading advertiser-supported directory assistance service, selected the company to power white pages lookups in the 'Search' section of their Web site at www.free411.com.
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18/07/2006 - BTSLogic SearchBeam Enables Real-Time Content for Yellow Pages; Product Automates Collection of Dynamic Customer Information

LogicTree's (www.logictree.com) Information Services division, BTSLogic (www.btslogic.com), announced today the release of SearchBeam, a content-enrichment product that gives Information Service providers such as Directory Assistance (DA) companies or online Yellow Pages a reliable and innovative method to automatically enhance, augment, and update listing data with information collected from the web.
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14/07/2006 - New role at BT for ex-Lloyds chairman

BT named Maarten van den Bergh as its new deputy chairman yesterday to lead the search for a new chairman. MORE >>

07/07/2006 - Verizon expects to sell/spin-off directory services

Verizon Communications expects to sell or spin off its directory-services business by the end of the year, and if spun off, the giant unit would become a publicly traded company based at Dallas/Fort Worth Airport, the company said Friday in a federal securities filing. MORE >>

06/07/2006 - PriceRunner teams up with 118118 to send price information to phones

The shopping comparison engine PriceRunner has this week launched a service which enables consumers to access pricing information from 118118 operators when they are out doing their shopping. MORE >>

06/07/2006 - Ingenio Pay-Per-Call Ads to Appear on FIND.com

Enterprise search technology provider Scientigo today announced an agreement with pay-per-call firm Ingenio to integrate the latter’s listings on Scientigo’s FIND.com.
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05/07/2006 - New directory enquiries service launches in Ireland

A new Irish directory enquiries service has been launched, promising lower call charges to consumers and creating 150 jobs. MORE >>

05/07/2006 - 11890 Launches in Ireland

11890 Enters the National Directory Enquiries Service Market and Ends Duopoly in Ireland MORE >>

30/06/2006 - Metro One Signs Service Contract with Mobi PCS

Metro One Telecommunications, Inc. (Nasdaq:INFO), the leading provider of Enhanced Directory Assistance(R) and other enhanced telecom services, today announced that it has signed a new multi-year contract to provide its EDA services and call center network to Mobi PCS, the newest mobile operator in Hawaii. Metro One began providing service to Mobi PCS, formerly known as Coral Wireless, during the first quarter of 2006.
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27/06/2006 - Portugal Telecom dissatisfied with results of cable TV subsidiary in Macau

Portugal Telecom is dissatisfied with the results of its subsidiary TV Cabo Macau, which it considers is “of inadequate size or badly managed,” and is among the worst performing of the Company’s businesses in China.
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22/06/2006 - 118 499 "Thanks a million"

On the 21st June 2006, calls to the Share Charity directory enquiry line
118 499 passed the million mark.
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20/06/2006 - Nuance Mobile Powers Information Delivery of T-Com’s Voice Application

In conjunction with the 2006 World Cup in Germany, Nuance Communications, Inc., provider of speech and imaging solutions, announced that Nuance® Mobile speech solutions power the new T-Com voice application MORE >>

19/06/2006 - New Zealand's Yellow Pages adds maps and directions to site

Telecom has introduced an online mapping service that lets visitors to www.yellowpages.co.nz search for addresses and call up street maps with directions on how to walk or drive from one place to another.
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19/06/2006 - Verizon local directory assistance rates to jump 56 percent

The cost of calling directory assistance for (m) millions of Verizon customers in New York state is about to increase. MORE >>

16/06/2006 - Metro one renews contract with Midwest wireless

PORTLAND -- Metro One Telecommunications, Inc. (Nasdaq:INFO), a developer and provider of Enhanced Directory Assistance(R) ("EDA") and other enhanced telecom services, today announced that it has renewed a multi-year contract to continue to provide EDA and other services to subscribers of Midwest Wireless. MORE >>

15/06/2006 - SMS marketing comes to UK travel firms

MIVA, Inc has announced the launch of TXT//AD, an innovative new advertising channel that enables travel companies to target potential customers via SMS through DQ services.
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14/06/2006 - European Directory Assistance secures “golden number” 11881 in Ireland.

Brussels, June 13th 2006 – European Directory Assistance (EDA), a Brussels-based provider of directory assistance services, has recently been awarded by the Irish telecom regulator Comreg, the shortcode number 11881. MORE >>

14/06/2006 - Scientigo(TM) and Global Directory Solutions Sign Definitive Agreement and Unveil Find1st(TM)

Combined Technologies to Provide Global Framework for Enhanced Directory Assistance and Local Location Based Services for Wireless and Wireline Carriers and Service Providers.
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