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About 118tracker.com

Thank you for visiting 118tracker.com we support the directory assistance industry through consultancy, research and training. In addition to these specialist services provided to Europe's directory assistance providers, 118tracker with its partner publication DA Insider host the annual International Directory Assistance Conference & Awards.

118tracker continues to go from strength to strength and our aim to become the world leaders in research, consultancy and training in the directory assistance market place is fast becoming reality.

Our unique stance on customer service and extensive experience in quality and performance management gives our consultants a unique and in-depth understanding of your business requirements, and our research and consultancy is being utilised around the globe. We are able to guide the development of directory assistance services from planning and set-up to managing and running a quality service. More information about our research and consultancy services are available from megan.smith@118tracker.com.

118tracker.com welcomes your feedback either via our Comments page or direct on the telephone +44(0)1900 820500.

Our consultancy, training and bespoke research services are available on request.

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